Cafe Site Supervisor

Job Description

Job Description

Hiring Range:
$19.00 - $21.00 per hour

Position Type:
Full-Time (35 Hours per Week), Hourly

About Us:
Generational Care is a nonprofit organization committed to preserving and enhancing the quality of life for every generation with dignity and care. Through our programs—Home Care Services, Mid-Columbia Meals on Wheels, and Healthy Ages—we provide vital services that support independence, health, and well-being throughout our communities.

Mid-Columbia Meals on Wheels is currently seeking a Café Site Supervisor to oversee the daily operations of our Meals on Wheels Café in Richland. This position serves as the designated Person-In-Charge (PIC) and ensures compliance with Washington State Food Code requirements while providing exceptional service to participants, volunteers, and the community.

Key Responsibilities:

• Supervise meal setup, service, and cleanup.
• Ensure timely meal preparation and assembly of supplies, dishes, utensils, and food service items.
• Oversee and coordinate volunteers during meal service and home-delivered meal operations.
• Schedule volunteer shifts to ensure efficient daily operations.
• Ensure compliance with food safety, sanitation, and Washington State Food Code requirements.
• Maintain accurate records, including food safety reports, volunteer hours, and bank deposits.
• Foster a welcoming, inclusive, and positive environment for participants and guests.
• Operate and maintain kitchen equipment and ensure proper cleaning and sanitation procedures.
• Perform administrative duties, including phone calls, follow-up communication, and documentation.
• Attend required meetings and training.
• Maintain confidentiality of participant, staff, volunteer, and organizational information.

Qualifications:

Education & Licensing:

• High School Diploma or equivalent required.
• Valid Washington State Driver’s License required.
• Washington State Food Handler’s Card required or ability to obtain within 14 days of hire.

Experience & Skills:

• Food service experience preferred, including food preparation, operation of food service equipment, and health and sanitation standards.
• Supervisory experience preferred.
• Bilingual (English/Spanish) preferred.
• Proficiency with Microsoft Word, email, and basic computer applications.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and collaboratively while exercising sound judgment and attention to detail.
• Ability to lead and supervise volunteers effectively.
• Ability to maintain confidentiality and professionalism in all interactions.
• Commitment to teamwork, reliability, flexibility, and excellent customer service.

Benefits:

• Medical, Dental, and Vision Insurance
• HRA with Generous Company Reimbursement
• 12 Paid Vacation Days
• Paid Sick Leave
• 11 Paid Holidays
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Same Day Pay Available through Tap Check Services
• 8 Hours of Floating Time Off
• 8 Hours of Employee Appreciation Day Leave

Working Conditions:

• Work primarily at the Meals on Wheels Café in Richland, Washington.
• Frequent standing, walking, bending, twisting, reaching, and lifting up to 25 pounds.
• Daytime schedule, Monday through Friday, with occasional evenings and weekends as needed.

Contingency of Employment:

• Acceptable criminal history background check.
• Acceptable driving record.
• Valid Washington State Driver’s License.
• Washington State Food Handler’s Card (or ability to obtain within 14 days of hire).

How to Apply:

Visit for a detailed job description & application.  A Generational Care application is required.  Resumes will not be accepted in lieu of an official application but may be attached as supplemental information.

Open until filled.  

Home Care Services is a program of Generational Care, an SE WA ALTC COG, and Yakama Nation contractor. 

Generational Care is an Equal Opportunity Employer.