Sr. Manager, Program and Project Management-Pharmacy Accounts and Sales Support

Sr. Manager, Program And Project Management

The Pharmacy team provides pharmacy benefit management services and strategies to support Blue Shield of California's affordability and membership goals. The Sr. Manager, Program and Project Management will provide pharmacy accounts and sales support and will report to the Director, Pharmacy Services. In this role, you will support pharmacy membership growth and retention strategies and initiatives. Additionally, this role is responsible for the leadership of the pharmacy accounts and sales support team to support employer group account management and client renewal, as well as new membership acquisition activities for fully insured and self-funded pharmacy membership. This role will also play a critical part in supporting pharmacy products and initiative strategies development. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will:

• Partner with business unit teams to support planning and develop pharmacy strategies that align with business unit growth and profitability objectives
• Partner with business unit sales and manage team to develop and complete competitive pharmacy request for proposal (RFP) strategies and responses
• Partner with underwriting to develop pharmacy pricing and guarantee strategy approach for self-funded groups to improve competitive position
• Lead development and maintenance of integrated pharmacy value story to support membership growth and retention
• Manage team and work cross-functionally as needed to manage and resolve pharmacy client issues, respond to day-to-day client inquiries and ensure client contract guarantees and deliverables are met
• Manage team to provide pharmacy consultative support, and support development of training tools, presentations, sales collaterals on pharmacy product offerings and value proposition as needed to support sales
• Actively participate in client renewals, brokers meetings, and finalist presentation as needed to promote pharmacy value proposition

Qualifications

Your Knowledge and Experience:

• Requires a college degree or equivalent experience
• Requires 10 years of prior relevant experience, including 4 years of management experience
• Requires prior experience in presenting pharmacy program value and observations to clients, brokers, and consultants
• Requires prior experience in pharmacy benefit client contracting with understanding of pharmacy contracting tactics and marketplace requirements
• Excellent presentation, verbal, and written skills with the ability to understand and convey complex ideas to audience with diverse backgrounds is preferred
• Strong business acumen with proven experience in strategy development and planning is preferred
• Proficiency in MS Office, particularly MS Word, PowerPoint, and Excel is preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Us

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.