Communication Manager

Job DescriptionJob DescriptionKey Responsibilities Develop and manage an integrated communications plan, digital content strategy, editorial calendar, channel plans, and production roadmap aligned with organizational goals and audience needs.Lead storytelling from concept through distribution, including campaign briefs, written content, video production, photography, social content, presentations, livestreams, and content repurposing.Establish messaging, editorial, and channel standards along with content workflows, approval processes, publishing protocols, community-management practices, and escalation procedures.Manage the day-to-day performance and governance of social media and coordinate content across web, email, paid, earned, executive, and internal communications channels.Supervise, coach, or direct staff, interns, freelancers, agencies, and vendors; set priorities, provide creative feedback, and ensure quality and deadline accountability.Partner with leaders and subject-matter experts to identify stories, develop key messages, prepare contributors or spokespeople, and translate complex topics into clear content.Draft and edit announcements, talking points, web copy, newsletters, and campaign content.Support proactive media relations and respond to routine inquiries in coordination with communications leadership; escalate sensitive or high-risk matters promptly.Own communications measurement and reporting, including goals, dashboards, campaign analysis, audience insights, testing, and recommendations for continuous improvement.Manage assigned budgets, production schedules, contracts, equipment, licenses, and vendor relationships in coordination with procurement and finance practices.Ensure content meets brand, accessibility, privacy, records, copyright, consent, and platform requirements.Monitor media coverage, online conversations, and emerging issues; coordinate timely responses and evaluate new platforms or tools based on audience value, risk, capacity, and return.Required Qualifications Bachelor’s degree in communications, public relations, journalism, marketing, digital media, or a related field, or an equivalent combination of education and relevant experience.Five or more years of progressive communications experience, including substantial responsibility for digital content, social media, multimedia, or content marketing.Demonstrated success developing communications and digital content strategies and leading integrated campaigns from planning through measurement.Strong portfolio of written, video, social, and multimedia work, with the ability to provide informed creative direction and produce content directly.Experience leading projects and directing staff, freelancers, agencies, or cross-functional teams, with strong stakeholder-management and budget skills.Strong writing, editing, presentation, and analytical skills.Working knowledge of media relations, analytics, content management, social publishing/listening, accessibility, copyright, privacy, and communications risk management.