Front Desk Administrative Assistant

Job Title: Front Desk Administrative Assistant Job Description
The Front Desk Administrative Assistant will be responsible for efficiently managing the front desk operations, including routing incoming calls, handling mail and packages, ordering office supplies, and preparing client proposal packets. This role requires greeting visitors and assisting them with their inquiries, as well as managing outgoing and incoming mail and packages through FedEx and UPS. The assistant will also handle the scheduling and calendar management for meeting rooms.
Responsibilities

• Greet visitors and assist them with their inquiries.
• Route incoming phone calls to appropriate employees (25-35 per day).
• Manage all incoming and outgoing mail and FedEx/UPS packages.
• Order office supplies weekly and maintain inventory.
• Perform front-end scanning of paper mail, download documents from insurance carrier websites, and apply file naming conventions.
• Assist with mail routing processes and cover calls for multiple locations when needed.

Essential Skills

• Proficient in MS Outlook, Word, Excel, and Adobe.
• Excellent written and verbal communication skills.
• Ability to multitask and be detail-oriented.
• 1 year of administrative, receptionist, or customer service experience.
• Experience with computers, Microsoft Word, and Excel at an entry level.

Additional Skills & Qualifications

• Bachelor's degree or associate's degree preferred.
• Open to face-to-face customer service if holding a degree.
• Looking for someone eager to grow in their career.

Work Environment
The position is based in a small insurance office with a total of five people. The office operates from 8:30 AM to 5:00 PM, with an hour lunch break. The dress code is business professional, transitioning to business casual during summer months. The role is fully onsite, and the assistant will often work independently as others in the office may work hybrid. The office maintains a family-friendly culture and offers amazing benefits, with a focus on professional growth and opportunities within the insurance industry.
Job Type & Location
This is a Contract to Hire position based out of Lakeland, FL.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lakeland,FL.
Application Deadline
This position is anticipated to close on Jul 31, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.