Cafe Manager

Job Description

Job Description

About the Role:
Feine Coffee Roasters is hiring a Cafe Manager who can run a busy neighborhood café with confidence, clarity, and consistency. This is not a clipboard position. You will be present on the floor, coaching the team, driving standards, and ensuring that every shift runs smoothly. Your mission is simple: protect quality, elevate the guest experience, and support a profitable operation.

What You Will Do:

Daily Operations:

• Manage and execute daily shift flow, including opening, closing, and checklist completion.
• Maintain beverage and food quality through training, follow-up, and recipe adherence.
• Keep equipment clean, safe, and operational. Coordinate service when needed.
• Maintain compliance with local Department of Health and food safety requirements.

Team Leadership:

• Recruit, interview, and onboard new team members.
• Schedule staff based on business needs while managing labor costs.
• Train baristas in drink preparation, workflow, and hospitality standards.
• Address performance issues directly and professionally. Hold the team accountable without drama.
• Build a culture of initiative, respect, and ownership.

Guest Experience:

• Ensure every guest receives fast, friendly, accurate service.
• Handle customer concerns with empathy and solutions, not excuses.
• Build lasting relationships with regulars and encourage the team to do the same.

Inventory and Financial Awareness:

• Order, track, and manage inventory to prevent waste and out-of-stocks.
• Work alongside leadership to monitor sales, labor, and cost of goods.
• Execute seasonal menu changes with an operational mindset that supports profitability.

What You Bring:

• Minimum 2 years of management experience in a café, coffee shop, or fast-paced hospitality environment.
• Barista experience and confidence operating espresso machines, grinders, and brewers.
• Strong communication and coaching skills. Comfortable giving feedback and setting boundaries.
• Organized, reliable, and calm under pressure.
• Familiar with Google Suite. POS and scheduling platform experience preferred.
  

Schedule Requirements:

• Early mornings, weekends, and holidays. Hospitality runs when guests show up, not when it is convenient.

Physical Requirements:

• Stand for extended periods, move quickly during peak hours, lift up to 30 pounds, and perform repetitive movements.

Compensation and Perks:

• $45,000 annual salary.
• Tips and performance-based incentives.
• Employee discounts.
• Growth opportunities for those who demonstrate ownership and initiative.

About Feine:
For over a decade, Feine Coffee Roasters has been serving the Conshohocken community while staying rooted in quality, culture, and authentic hospitality. We are looking for someone who takes pride in their work, understands systems, and wants to grow with a business that values people and performance in equal measure.