Supplier Quality Engineer
Tennant Co
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected. GENERAL RESPONISIBILITIES: Regularly engage with manufacturing plants & distribution facility to resolve any supply disruptions
- Utilize plant quality data to monitor disruptions, drive root cause and corrective action issues (8D process)
- Manage and improve quality for electrical & mechanical commodities: Molded plastics, engines, hydraulics, castings, and metal fabrication.
- New Supplier Assessments for purpose of providing input on sourcing decisions - Assess capabilities with respect to quality management systems, capacity & technology
- Supplier Visits - Conduct metrics/corrective action reviews, assess processes & capabilities as well as strengthening supplier relationships
- Train suppliers and hold them accountable to Tennant's supplier manual & expectations
- Data driven recommendations to supply chain organization: grow, hold steady, retract or re-source based on performance
- Partner with Tennant engineering to assist with problematic designs & influence new designs
- Pareto plant disruptions, PPM & warranty data to drive continuous improvement projects (A3) for chronic issues (PDCA)
- Lead open issues meetings (both internal and external) to resolve quality concerns on electrical components
- Evaluate material & process changes with the supply base to mitigate risk to Tennant (deviation/engineering changes)
REQUIRED EXPERIENCE & EDUCATION:
- Bachelor’s Degree in an engineering discipline
- Bachelor’s Degree in Mechanical, Industrial, or Quality Engineering preferred
- 3 years’ minimum experience in supply and/or quality within an engineering or manufacturing environment
- MS Office, SAP or related ERP experience
- Ability to read / interpret engineering drawings, requirements and specifications
- Experience working with one or more of the following commodities: Molded plastics, engines, hydraulics, castings, or metal fabrication
- Results oriented with a positive attitude
- Demonstrated ability to collaborate and support other functional areas including finance, legal, R&D and Operations
- Strong oral and written communication skills across many functions and levels of the organization
- Willingness to be flexible and adjust to a changing work environment
- Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
- Demonstrated Emotional intelligence and ability to coach and be coached
- Characterized by integrity and high professional standards
REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:
- Ability to problem-solve.
- Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment.
- Willingness to be flexible with time and adjust to a changing work environment.
- Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
- Ability to use sound judgment and discretion in dealing with highly confidential information.
- Consistent attendance either onsite or remotely as needed by the business.
- Ability to take direction and accept supervision.
- Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
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