Overnight Call Taker (Customer Service Rep)
Superior Ambulance
Call Taker
History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation.
Responsibilities
The primary duties and responsibilities of the Call Taker consist of, but are not limited to the following:
- Answer, screen, and direct calls for entire company
- Distinguish the need for emergency transportation
- Pre-arrange transport for facilities while determining the level of care needed for the patients
- Arrange specialty and critical care transportation
- Provide information and assistance for customer service inquires as needed
- Communicate with multiple departments and EMS personal
- Provide supportive information to customers to assist them in arranging appropriate transport
- Develop effective solutions for customer service issues
- Direct calls to Flight desk as appropriate
- Other duties as assigned
Qualifications
- Pleasant, professional phone manner
- Detail oriented
- Typing skills of 30 wpm or better
- Ability to excel in high-stress environment
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities and recognizing when to apply them.
- Medical background a plus
- EMD certification will be required within 1 year of employment
Benefits
- Flexible scheduling
- Competitive compensation
- Immediate EMT / Paramedic job placement
- Multiple station locations with the ability to transfer - throughout the company
- Opportunity to work overtime
- Health/dental/life insurance
- Tuition reimbursement
- Opportunity for Career Growth
Superior Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Overnight Call Taker (Customer Service Rep) in Highland, IN vacancy
- ...Overview Superior Air‑Ground Ambulance Service of Indiana, Inc. (Superior Ambulance Service... ...Answer, screen, and direct calls for the entire company Distinguish the need... ...transportation Provide information and assistance for customer service inquiries as needed Communicate...Night shift
Superior Ambulance Service, Inc.
Highland, IN5 days ago $23 per hour
...with VOLT ! Volt is immediately hiring for an Overnight Customer Service Rep in Chicago Heights, IL. As an Overnight Customer... ...as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and...Night shiftTemporary workWork experience placementWork at officeImmediate startMonday to FridayVolt
Chicago Heights, IL2 days ago- ...Business Development Representative in Highland, Indiana. This role involves managing sales inquiries and providing excellent customer service. Ideal candidates should possess strong organizational and communication skills, and previous experience in customer service is...Suggested
$12 - $15 per hour
...advancement Training & development Overnight MSR | Fit Fusion Overview The Overnight Member Services Representative contributes to building a fiercely... ...for team members while delivering excellent customer service to the member base. They are enthusiastic...Night shiftHourly payFlexible hoursShift workCrunch Fitness
Schererville, IN1 day ago$790 per week
...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services...SuggestedFull timePart timeRemote workFocus Group Panel
Hammond, IN3 days ago- ...procedure, and ensure report of critical changes in the clients condition. Qualifications: Required Bachelor's Degree in Social Service, Psychology, Sociology, Social Work, or related allied health field Preferred 1 year Social Services Travel is required:...Local area
- Good Feet Midwest in Highland, IN is seeking dedicated Sales Consultants to enhance customers' lives with premium arch supports. With a consultative sales approach, you will engage clients seeking relief from pain, ensuring they receive tailored advice and support. Offering...
- ...in the world requires exceptional team members working together. At Domino's, our people come first! Job Description Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules...Night shiftExtra incomeFull timePart timeSecond jobFlexible hoursShift work
- ...Indiana, is seeking Sales Associates to engage with customers and maintain a clean environment. Responsibilities include... ..., be at least 18 years old, and be able to work overnight shifts. Excellent customer service skills and reliability are essential for this role. Join...Night shift
$17 per hour
...Associate Sales Associates are the point of contact with customers, delivering courteous service to all customers while maintaining a safe and clean... ...be 18 years of age or older Must be able to work overnight hours. Must have high school degree or GED equivalent...Night shiftShift work$17.5 - $22.5 per hour
...within WIS works primarily with a single customer in the home improvement segment. Will... ...depend on you to uphold our Core Values of Service, Pride, Integrity, Results, Innovation... ...car and occasionally via plane, including overnight stays (up to 4 days a week) Please note...Night shiftWeekly payDaily paidPart timeFlexible hoursShift workRetail Services WIS Corporation
Hammond, IN2 days ago- ...ordered and schedules follow-up appointment. Provides excellent customer service. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES... ...medical records for physician visit. # Directs telephone calls and messages to appropriate persons, provides customer...Work at officeLocal area
Methodist Hospitals
Merrillville, IN2 days ago - ...specializes in providing worldwide service, repair and remanufacturing... ...qualification of leads, cold calls, sales presentations, writing... ...with knowledgeable customer service and technical support... ...have a valid driver's license Overnight travel may be required This role...Night shiftWorldwide
Medium
Schererville, IN3 days ago - ...Store - CHI-HIGHLAND, IN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including...Night shiftLocal areaEarly shift
Michaels Stores
Highland, IN5 days ago $18 - $20 per hour
...events in Schererville, Indiana. You will engage with the public at fairs and festivals, generating leads for our home improvement services and showcasing our products. The ideal candidate has strong communication skills and enjoys working weekends. Starting pay is $18...Hourly payImmediate startWeekend work$15.4 - $19.8 per hour
...Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register....Night shiftHourly payPrice workFull timeTemporary workPart timeLocal areaWeekend workPep Boys
Lansing, IL5 days ago$18 - $23 per hour
...Paid travel opportunities and occasional overnight assignments ~ Opportunity to become a... ...within WIS works primarily with a single customer in the home improvement segment.... ...stocking, merchandising, warehouse, customer service, cashier, delivery driver, gamer, athlete...Night shiftHourly payWeekly payDaily paidPart timeImmediate startFlexible hoursShift workRetail Services WIS Corporation
Hammond, IN4 days ago$750 per week
...Automotive Group is looking for our next Call Center/Automotive BDC Representative . This... ...Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities... ..., set appointments for sales, and gauge customer satisfaction Answer customer internet...Hourly payLocal areaFlexible hoursShift workRiver Oaks Honda
Merrillville, IN3 days ago$790 per week
...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...Full timePart timeRemote workFocus Group Panel
Gary, IN5 days ago- Medium in Crown Point, Indiana, is seeking a passionate individual for a role focused on securing families' financial well-being. This position offers the flexibility to work from home, conducting virtual consultations and assessing client needs. Ideal candidates will be...Remote jobWeekly payWork from homeFlexible hours
- ...Time Company Overview K2 Industrial Services, Inc., is a full-service industrial... ...committed to safety, operational excellence, and customer service. K2 Industrial Services, Inc.,... ...phone, emails and in person Receiving calls from customers and scheduling work accordingly...Hourly payFull timeSeasonal workWork at officeShift work
ASRC Industrial Services (AIS)
Crown Point, IN2 days ago - ...Profit sharing Retirement plan The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either... ...Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi...Night shiftFull timePart timeWork at officeMonday to FridayShift work
Urologic Specialists
Highland, IN2 days ago - ...Responsibilities include delivering products, ensuring order accuracy, and supporting team operations. Ideal candidates will have strong customer service skills, attention to detail, and the ability to work flexible hours, including nights and weekends. A high school diploma or...Night shiftFlexible hours
Papa John's
Schererville, IN5 days ago - ...Job Description Job Description Descripción del empleo ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow...Work at officeFlexible hours
$46k - $58k
Client Service Administrator - Maar Financial Group page is loaded## Client Service Administrator - Maar Financial Grouplocations: IL... ...serve the financial and non-financial needs of Thrivent members, customers, and their families. Responsibilities may include working with...Work at office$12 - $14 per hour
...Call Force One Pizza Restaurant Call Force One is a service that takes orders for pizza restaurants across the country. Must have good communication skills,... ...cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati...Hourly payFull timePart timeWeekend workAfternoon shift$8 - $9 per hour
...Delivery Driver's goal is to get that perfectly made sandwich in the customer's hand as quick as can be. We do this by learning the most... ...in maintaining a clean restaurant. Delivery is a customer service job so knowing the menu, following customer's requests and following...Night shiftShift workWeekend workDay shiftJimmy John
Highland, IN3 days ago- PLS in Hazel Crest, IL is seeking a Customer Service Representative who will be the primary point of contact with customers. The representative must provide excellent service, educate customers about products, maintain compliance with regulations, and ensure accurate transactions...Night shiftFlexible hours
- Jewel-Osco in Dyer, Indiana is seeking dedicated Coffee Bar associates to provide excellent customer service, supervise and coach team members, and ensure performance standards are met in a fast-paced environment. The role requires handling products in varying temperatures...Night shift
- ...CarMax Business Services is seeking a dedicated employee in Merrillville, Indiana to provide exceptional customer service in a fast-paced environment. The role involves assisting store personnel, processing sales paperwork, and managing cash transactions. Candidates should...Night shiftFlexible hours
CarMax Business Services LLC
Merrillville, IN3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Overnight Call Taker (Customer Service Rep). Be the first to apply!
Related searches
- customer service specialist Highland, IN
- bilingual customer service representative spanish english Highland, IN
- financial customer service representative Highland, IN
- customer success specialist Highland, IN
- service delivery representative Highland, IN
- customer associate Highland, IN
- logistics customer service representative Highland, IN
- customer relations specialist Highland, IN
- airline customer service agent Highland, IN
- customer relations associate Highland, IN