Salesforce Engineer

About Fordham University Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. Benefits Fordham offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short‑ and long‑term disability; employee assistance program (EAP); tuition remission; and generous time off. Requirements Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Position Overview Reporting to the Director of Digital Engagement, the Salesforce Engineer is responsible for designing, developing and ensuring quality integrity for deliverables in Fordham University’s Salesforce ecosystem. This role bridges the gap between custom engineering and rigorous quality assurance, ensuring that all solutions ranging from Apex code to complex Flows and declarative tools are scalable, optimal, and bug‑free. The Salesforce Engineer plays a pivotal role in the Digital Engagement team, transforming student and administrative needs into reliable technical realities. The position may require occasional evening, weekend, or holiday hours. Essential Functions Develop and maintain scalable solutions using Apex, Lightning Web Components (LWC), and advanced Flow orchestration. Coordinate with team members to effectively manage and support secure API integrations between Salesforce and other campus systems (e.g., Student Information Systems like Banner/PeopleSoft). Maximize declarative solutions by building robust foundations that allow for sustainable future growth. Participate in peer code reviews to ensure alignment with team development standards. Provide application support by analyzing, replicating, and providing root‑cause analysis for defects. Monitor and manage system performance, ensuring stability and scalability. Author and evolve documentation for all developed functionality to enable cross‑training and support. Develop and execute comprehensive unit tests on features and bug fixes. Additional Functions Authors and maintains thorough test plans, test scripts (Manual, Unit, and Automated), and technical documentation, including data models, automation workflows, and system configurations. Builds and maintains a regression testing suite to ensure that tri‑annual Salesforce releases and new custom features do not disrupt existing functionality. Conducts bulk data testing and governor limit analysis to ensure code performs under high‑load periods typical of a university calendar (e.g., registration). Management Responsibilities Not responsible for supervision or oversight of others. Required Qualifications – Education and Experience Bachelor’s degree in Computer Science, Information Systems, or a related field; or, in lieu of a degree, a minimum of 5 years of relevant experience. Salesforce Certified Platform Developer I or equivalent of a minimum of 2 years of hands‑on Salesforce development experience. Required Qualifications – Knowledge and Skills Deep understanding of the Salesforce security model, including roles, profiles, permission sets, and sharing rules. Collaborative, team‑oriented mindset with a proactive, self‑directed work style. Strong written and verbal communication skills. Ability to anticipate edge cases where a student or advisor might encounter a friction point. Ability to multi‑task across projects and initiatives and provide accurate and timely progress updates. Preferred Qualifications Salesforce Certified Platform Developer II. Prior experience in the higher education or nonprofit sector, particularly in roles involving student engagement technology. Experience with Education Data Architecture (EDA), Student Success Hub, or Education Cloud. Proficiency in QA methodologies and tools (e.g., Selenium, Provar, or Apex Test Classes). Proficiency in Data Loader or similar ETL tools for complex data migrations. Experience with Salesforce DevOps tools (GitHub, Bitbucket, etc.). Salary Minimum Starting Salary: $97,500 Maximum Starting Salary: $121,971 Note: Salary is commensurate with qualifications, experience, and skills. Physical Activity and Work Environment Sitting—Nearly Continuously Repetitive Hand Motion (typing)—Often Hearing, Listening, Talking—Often Standing—Seldom Walking—Seldom Running—Not Required Bending, Stooping, Kneeling, Squatting, Crouching, Crawling—Not Required Climbing Stairs—Not Required Climbing Ladders—Not Required Reaching Overhead—Not Required Pulling, Pushing—Not Required Shoveling—Not Required Lifting—up to 20 pounds—Not Required Lifting—up to 50 pounds—Not Required Lifting—over 50 pounds—Not Required Work Environment: Office Environment—Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents Supplemental Questions You Will Be Required to Answer on the Application (No action is needed on this page) Required fields are indicated with an asterisk (*). * Do you have a Bachelor’s Degree in Computer Science, Information Systems, or a related field; or in lieu of a degree, a minimum of 5 years of relevant experience? Yes, independently and frequently No * Are you a Salesforce Certified Platform Developer I or have equivalent of a minimum of 2 years of hands‑on Salesforce development experience? Yes No * Are you proficient in migrating legacy Workflow Rules or Process Builders into high-performance Flows? Have you solved CPU/Concurrency limits in production? Yes No * Do you have experience using version control (Git) and CI/CD pipelines for Salesforce deployments rather than just Change Sets? Yes No * On a scale of 1 to 5, (with 5 being the highest), how would you rate your experience with QA test planning and execution?

* On a scale of 1 to 5, (with 5 being the highest), how would you rate your ability to write bulkified, optimized Apex triggers and classes?

EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Fordham University