Business Analyst, Business Automation Platforms

Job Title

Top 3 skills sets needed: Appian, Service Management and/or ServiceNow Misc. Info: Must give last four SSN, Birth mm/dd and email address This is a W2 role.

NO remote. In the Office - Onsite at 7055 S KIRKMAN RD 7055 S Kirkman Rd Orlando FL 32819 United States.

Must have global product and labor(GPL) strategy experience within supply chain and the platform is Appian- Experience with Appian is mandatory. Basic Qualifications Activities include:

• Work with technology and end user communities to understand business processes and elicit, define, analyze and document requirements.
• Lead discussions and workshops mapping business requirements.
• Collaborate with functional and technical teams across Disney Technology to define, design and deliver robust integrated solutions that meet business needs, follow industry best practices, leverage standard application functionality, adhere to application design guidelines, strategies, best practices, knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks.
• Ensure quality and relevance of user requirements, functional specifications, technical specifications, data models, and process flow diagrams to control engagement scope, sustain high delivery quality and ultimately deliver the project successfully.
• Create deliverables according to the Software Development Lifecycle such as user stories, requirements documentation, functional and technical specifications, test cases, and system documentation.
• Create integrated test cases to cover business processes and system functions; collaborate with QA resources to execute tests; analyze and resolve defects.
• Collaborate with business partners throughout the development lifecycle to ensure solutions will meet business needs and deliver the desired benefits.
• Facilitate resolution of cross-team business issues.
• Collaborate with business partners on deployment including training, change management, and communications.
• Manage own work to deliver according to project schedules; be accountable for delivery.
• Apply project management standards and concepts; prepare work estimates and work schedules; create and update documentation including project plans, user stories and manage the sprint backlog.
• Support production systems; proactively work to analyze and resolve production problems in a timely manner. Assess and resolve end user service requests. Contribute to continuous improvement processes including identification of root cause and corrective actions.
• Identify opportunities to leverage applications to improve business processes, and support business re-engineering efforts. Research and represent industry best practices.

This is a 6-Month Contract role. Preferred Qualifications 4-Year Degree or at least 5 years of relevant experience Required Education Service Management and/or ServiceNow