Assistant Manager, Front Office

Overview We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role. About You (Qualifications) Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment. Post‑secondary diploma or degree would be a plus. Advanced knowledge of front office operations, strong leadership, proven track record in guest and team member engagement and financial performance. Excellent communication skills, both verbal and written. Ability to accommodate a flexible schedule, including days, evenings, weekends and holidays. Benefits Designed by Nature work environment. Health & Wellness – Competitive Medical, Dental & Vision, and EAP program. Retirement Planning. Paid Personal Days. Career Advancement opportunities worldwide. SH University – professional development and courses/certifications. Team Member Recognition program. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. #J-18808-Ljbffr SH Hotels & Resorts