Social Media Manager

About QC Servion

QC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.

We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.

The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.

Position: Social Media Manager

Position Location: Remote - work virtually from anywhere in the United States

Salary


QC Servion recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.


Job Summary


QC Servion is seeking a Social Media Manager to own the day-to-day social media presence across the QC Ecosystem and organizations supported by our shared marketing function.

This is a hands-on role combining content creation, design, publishing, community engagement, analytics, and strategic thinking. The Social Media Manager will manage content across multiple brands and channels while ensuring each organization maintains its individual voice and contributes to a cohesive ecosystem-wide narrative.

The role requires someone who can quickly learn complex businesses and technical subject matter, translate that information into engaging content, and recognize when social interactions may represent broader client, partnership, media, or business opportunities.

The ideal candidate is highly curious, visually minded, organized, and proactive. We are looking for someone who can take direction and run with it, identify opportunities to improve content and engagement, and increasingly operate independently as they become familiar with our businesses and audiences.

Essential Functions


Content Strategy & Creation

• Plan and maintain social media content calendars across multiple brands, entities, and channels.
• Develop original content for LinkedIn, X, TikTok, YouTube, and other relevant or emerging platforms.
• Translate technical concepts, company updates, industry developments, thought leadership, and business initiatives into engaging social content.
• Adapt content, messaging, and tone to reflect the individual identity and audience of each brand.
• Identify new content opportunities and recommend topics, formats, campaigns, and approaches based on business priorities and audience interests.
• Maintain a consistent publishing cadence while balancing planned campaigns with timely and reactive content.

Design & Video Production

• Create social graphics and visual assets that align with established brand guidelines.
• Produce and edit short-form video and support longer-form content as needed.
• Apply strong visual judgment to ensure content meets quality and brand standards before publication.
• Maintain reusable templates, brand kits, and creative assets that improve consistency and production efficiency.
• Collaborate with internal creative resources and subject-matter experts when specialized content is required.

Multi-Brand Social Media Management

• Manage day-to-day social activity across a growing portfolio of brands and accounts.
• Maintain visibility into upcoming campaigns, events, company announcements, and business priorities.
• Coordinate with stakeholders across the organization to gather information and develop timely content.
• Manage multiple brands, platforms, priorities, and audiences simultaneously without sacrificing quality or consistency.
• Develop a strong working knowledge of each organization and how each fits within the broader QC Ecosystem.

Community Engagement & Inbound Opportunities

• Monitor and respond to comments, direct messages, mentions, and other inbound social activity.
• Support social engagement for company and assigned executive accounts.
• Participate appropriately in relevant industry conversations to strengthen visibility and relationships.
• Recognize interactions that may represent potential client, business development, partnership, media, or relationship opportunities and route them to the appropriate internal stakeholders.
• Escalate sensitive issues or reputational concerns when appropriate.
• Maintain a professional, responsive, and consistent brand voice across external interactions.

Analytics & Optimization

• Monitor audience growth, engagement, content performance, and channel trends.
• Track and report on established social media KPIs.
• Use performance data to refine content topics, formats, timing, and channel strategy.
• Identify trends and opportunities to improve audience growth and engagement.
• Stay current on platform changes, algorithms, emerging channels, and social media best practices.
• Continuously test and recommend new approaches based on performance and organizational priorities.

Cross-Functional Collaboration

• Partner with marketing, business development, events, creative teams, leadership, and stakeholders across the QC Ecosystem.
• Participate in marketing and business discussions to remain connected to organizational priorities and upcoming initiatives.
• Build relationships with subject-matter experts to identify stories, insights, and content opportunities.
• Develop enough familiarity with each business to increasingly take ownership of day-to-day social planning and decision-making.

What Success Looks Like

• Social channels maintain a consistent, professional, and engaging presence across the organization.
• Each brand maintains its individual identity while supporting the broader QC Ecosystem story.
• Content calendars remain organized, current, and aligned with business priorities.
• Engagement and audience growth improve through thoughtful, data-informed content.
• Comments, messages, and inbound interactions receive timely and appropriate responses.
• Potential business, partnership, and relationship opportunities identified through social engagement are recognized and routed appropriately.
• Internal stakeholders view social media as a valuable extension of marketing and business development efforts.
• The Social Media Manager increasingly operates independently and proactively identifies opportunities rather than relying solely on assigned requests.

Position Requirements

• 3+ years of experience in social media management, content marketing, digital marketing, brand marketing, or a related area; equivalent demonstrated experience may be considered.
• Experience independently managing content across multiple social media channels and preferably multiple brands, business units, or clients.
• Strong writing and storytelling skills with the ability to quickly understand complex or technical information and translate it for external audiences.
• Strong visual judgment and working knowledge of Canva, Adobe Creative Suite, or comparable design platforms.
• Experience creating and editing short-form video and other platform-native content.
• Strong proficiency with LinkedIn and familiarity with X, TikTok, YouTube, and emerging platforms.
• Experience using social media scheduling, content calendar, analytics, and project management tools.
• Strong community management skills with the judgment to determine when an interaction requires escalation or broader internal follow-up.
• Excellent organization and prioritization skills with the ability to manage multiple brands, channels, deadlines, and stakeholder requests.
• Highly curious and adaptable, with the ability to quickly learn unfamiliar businesses, industries, services, and technical concepts.
• Proactive working style with the judgment and confidence to recommend ideas, identify opportunities, and move work forward independently.
• Comfortable leveraging AI and emerging technologies to support research, ideation, content creation, and workflow efficiency.

Preferred Qualifications

• Experience in B2B, engineering, infrastructure, energy, technology, industrial, data center, or other technical environments.
• Experience managing social media across a multi-brand organization, agency portfolio, or multiple business units.
• Experience supporting executive social media or thought-leadership accounts.
• Familiarity with paid social campaigns and content amplification.
• Photography or videography experience for events, client sites, or company activities.
• Experience collaborating with business development or sales teams and connecting social media activity to broader commercial objectives.

Application Requirements

A portfolio or work samples are required for consideration and should demonstrate hands-on experience creating social media and digital content. Candidates must provide either:

• A link to an online portfolio; or
• 3-5 relevant work samples

Examples may include social media campaigns, social graphics, short-form video, written social content, executive thought leadership, branded content, or other relevant digital marketing work. Applications submitted without a portfolio or work samples will not be considered for an interview.

Physical Demands


The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:

• Frequently required to remain in a stationary position.
• Frequently moving through home office.
• May occasionally lift up to 20 pounds.

Travel Requirements

• Up to 5%, this may include travel to any or all 50 US states.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement, and professional licensing assistance.
• Paid parental leave after one year of employment.

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is QC Servion's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.


EEO

QC Servion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Notice To Third Party Agencies
QC Servion does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to QC Servion in the absence of a signed Service Agreement where QC Servion has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of QC Servion and QC Servion will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

The pay range for this role is:

80,000 - 100,000 USD per year (Remote (United States))