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Senior GIS Specialist

City of Springfield, Massachusetts

Springfield-Greene County 911 Emergency Communications Department GIS Specialist

The Springfield-Greene County 911 Emergency Communications Department has recently moved to Next Generation 9-1-1 technology. With this move, GIS plays a crucial role in both location validation and emergency call routing. Having accurate and timely updates to the layers that support these functions is critical to the department's emergency response services. The Senior GIS Specialist will be responsible for maintaining the GIS layers that support this new system as well as correcting GIS-related location and dispatch errors as they occur. In addition to supporting these daily operations, this position will also be integrating GIS data from the surrounding counties into the Greene County database. This will ensure that automatic aid as well as transferred calls are dispatched accurately. The job duties of this position include: maintaining core 911 GIS layers such as addresses, centerlines, fire response areas, police response areas, and emergency medical response areas that feed into the NG9-1-1 system, correcting and troubleshooting location and dispatch related errors that were encountered during operations to ensure they are handled correctly in the future, integrating surrounding county data layers into local data to ensure accurate automatic aid and call transfers. This position will also be responsible for all workflows and processes related to GIS data and the NG9-1-1 system. This will primarily include loading and refreshing data but will extend to maintaining the internal map that dispatchers utilize. Additionally, this position will create custom maps for partner agencies, which will include utilizing various spatial analysis tools dependent on the request. This position will coordinate with the partner agencies to determine mapping needs as well as create standard layouts to provide uniform maps to all customers. Mapping products will include both digital as well as paper copies.

Qualifications and Requirements

Experience, Education, and Training

  • Graduation from an accredited college or university with a Bachelor's Degree in Geospatial Science, Planning, Geography, Computer Science, Information Systems, or a closely related field; AND
  • One year of responsible experience in GIS applications; OR
  • Associate's Degree with significant course work in the above fields; AND
  • Two years of responsible experience in GIS applications.
  • A Master's Degree in an above related field may be substituted for one year of the required experience.
  • Experience can be substituted for education on a year for year basis.

PREFERRED

  • Experience with ArcGIS Pro, ArcGIS Desktop, GPS, ArcGIS Online, ArcGIS Arcade, ESRI Geoprocessing Tools, or Python.

Licensing/Certification

  • None required.
Other Requirements

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, View phone number on click.appcast.io, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

Vacancy posted 14 hours ago
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