Office Manager

Office Manager

Kestra Financial is a wealth management platform dedicated to empowering independent financial professionals—including traditional and hybrid RIAs—to grow their businesses and deliver exceptional client service. We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer comprehensive securities and investment advisory solutions to their clients.

The Office Manager maintains Kestra's Austin office clean, stocked, safe, and ready for daily use. This is a hands-on, onsite role supporting approximately 400 employees. The role manages office supplies, kitchens, coffee stations, conference rooms, shared spaces, vendor follow-up, and routine facility's needs. The right candidate is proactive, practical, service-oriented, and able to follow through without frequent direction.

What You'll Do:

• Keep kitchens, coffee stations, conference rooms, copy areas, storage areas, and shared spaces clean, stocked, organized, and ready for use.
• Restock supplies, maintain beverage areas, clean shared appliances on schedule, and address routine office upkeep needs.
• Walk the office daily, identify issues, respond to Office Management requests, and resolve or escalate problems quickly.
• Serve as the onsite contact for office facility's needs, including maintenance, janitorial follow-up, repairs, lighting, temperature, furniture, and general office conditions.
• Coordinate with building management, IT, Security, cleaning vendors, supply vendors, movers, and other service providers.
• Track open requests, follow up until work is complete, and keep employees or internal partners informed when needed.
• Support office moves, seating changes, workspace setup, furniture adjustments, storage organization, and conference room setup.
• Manage office, kitchen, beverage, cleaning, and facilities supply inventory, including storage organization and timely reordering.
• Prepare shared spaces for meetings, events, visitors, and daily employee use.
• Identify safety, security, access, maintenance, and workplace concerns and coordinate with HR, Security, vendors, or building management to address them.
• Support emergency preparedness, visitor and badge processes, incident follow-up, and workplace safety activities.
• Maintain vendor contacts, office procedures, supply records, maintenance logs, safety checklists, and other office operations documentation.

What You Bring:

• 5+ years of experience in office management, workplace services, facilities coordination, hospitality operations, administrative operations, janitorial oversight, or a similar employee-facing office operations role.
• Strong customer-service mindset and sound judgment when balancing employee needs, office standards, vendor follow-up, and daily priorities.
• Able to work independently, anticipate needs, manage recurring routines, and follow through without frequent reminders.
• Organized, detail-oriented, responsive, and practical in solving day-to-day office issues.
• Comfortable with hands-on work, including restocking, light cleaning of shared spaces, room setup, supply organization, and light office moves.
• Basic proficiency with Microsoft Outlook, Word, Excel, Teams, and common office tools or ticketing systems.
• Able to lift and carry up to 35 pounds and remain active throughout the workday.

Internal Application Policy:

Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.

Benefits to support you:

• Competitive pay and benefits with a large employer (over 1600 employees nationwide)
• 401(k), health insurance, and a competitive benefits package
• Work in a supportive, collaborative environment committed to professional excellence
• Help clients navigate meaningful financial decisions with confidence
• Opportunities for training, development, and long-term growth within the firm
• Tuition reimbursement for qualified expenses

Kestra Values: Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.