Business Development Coordinator

Business Development Coordinator Paul Thigpen Automotive Group Paul Thigpen Automotive Group is growing rapidly, and we’re looking for an energetic and customer-focused Business Development Coordinator to join our team! The right candidate will be a motivated team player with excellent communication skills, a strong work ethic, and a desire to help drive dealership success. You’ll be the first point of contact for potential customers, helping connect them with our sales and service departments while delivering an exceptional customer experience.

BENEFITS

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits, including:

• Competitive pay plan
• A fun, fast-paced environment
• Work Location: One location
• Health, Dental, and Vision insurance
• Paid Time Off and Vacation

RESPONSIBILITIES

• Handle inbound customer calls, emails, and chat inquiries promptly and professionally
• Respond to internet leads using dealership-approved scripts, templates, and CRM tools
• Schedule sales appointments and confirm customer visits with the sales team
• Provide initial product and financing information based on customer needs
• Maintain ongoing communication and follow-up with prospective customers
• Utilize CRM software to document all interactions and track customer engagement
• Support dealership sales and service goals through consistent communication and coordination
• Participate in team meetings and training sessions to improve performance and customer satisfaction

REQUIREMENTS

• Previous experience in customer service, retail, or call center roles preferred
• Excellent communication and interpersonal skills
• Strong computer proficiency, including CRM or lead management systems
• Professional, courteous, and customer-focused demeanor
• Team-oriented with a positive, “can-do” attitude
• High school diploma or equivalent
• Valid driver’s license and clean driving record

WHY YOU’LL LOVE WORKING WITH US

• Competitive Pay Plan – Rewarding compensation with performance-based incentives
• Career Growth – We promote from within and invest in your professional development
• Positive, Professional Environment – Team-oriented culture built on respect and excellence
• Ongoing Training & Education – Company-provided training to support continuous improvement
• Fast-Paced, Rewarding Workplace – Every day brings new opportunities to learn and succeed
• Comprehensive Benefits – Health, Dental, and Vision insurance
• Work Location: One dealership location

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.