Data Entry Specialist

We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers. You will be responsible for the administrative aspects of registering our customers’ vehicles, including checking documents and completing registration processes. As an excellent problem solver and communicator, you contribute to a smooth car buying journey! Join our team of Title and Registration Specialists to work in person at our market location! Join Our Team: Earn While You Grow Are you ready to fast-track your career? We offer a competitive starting hourly rate with growth opportunities based on performance. Starting Pay: $17.00 per hour In 6 months: Earn $1.00+ per hour In 12 months: Earn $2.00+ per hour (+12% annual increase) In 24 months: Earn $4.00+ per hour (+10% annual increase) Benefits + Perks Benefits add to total rewards and support your success. Here is how we invest in you: Compensation: Competitive, performance-based compensation plus 401(k) with Carvana match, overtime during busy seasons, student loan repayment programs, and employee stock purchase plan discount. Health & Wellness: 100% company-paid healthcare premiums plus dental and vision. Wellness program to support mental, physical, and financial health. Pet care savings program for your furry friends. Time Off & Work-Life Balance: Generous paid time off (13 days first year, increases to 20 days thereafter) plus 9 company-paid holidays including your birthday. Professional Development Extensive internal growth and professional development opportunities including tuition reimbursement. Onsite Perks and Exclusive Discounts: Onsite kitchen with snacks and regular team lunches. Discounts from over 700,000 retailers through our Access Perks program. And more! Join us so you can build a career vs. just having a job! Training Training (1 week) will be paid at the full-time hourly rate. Time off during the training period is not granted in order to best set you up for success. You will be required to demonstrate proficiency in order to graduate training. Schedule At Carvana, we thrive in a fast-paced, dynamic environment. This is a full-time, hourly position with work hours that may fluctuate based on business needs. During peak periods, such as tax season, you can expect an increase in hours; other times of the year might see a decrease. Overtime: Depending on sales volume, overtime may be required. Work Shifts: After completing training, you will be assigned a shift based on business needs. Our team operates between 7:00 AM and 6:00 PM, Monday through Saturday, and may include holidays. Hours may change based on business need. Shift Options: We offer one primary shift schedule: 5x8: Five days a week, eight hours per day. Other Scheduling: Scheduling and shift options (such as 4x10) are determined by business need. About the Role We’re looking for passionate, fast learners who have strong communications skills and a keen eye for detail. If you are passionate about helping others and enjoy a positive yet challenging work environment, we want you! Process, finalize, and mail out customer registrations. Review customer paperwork for accuracy. Interact with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies. Work closely with the local DMV to receive and file paperwork. Update customer records to ensure the most up-to-date information is available. Interact with team members across various lines of the business. Assist Specialists and other employees with customer follow-up. Input, cross-reference, and retrieve data from multiple internal and external databases. Maintain detailed notes within a customer tracking system. Other duties as assigned. What we require 1+ years of work experience in an administrative or data entry capacity. High School Diploma, GED, or equivalent education required. Ability to manage, organize, and reconcile multiple sources of information with accuracy. Ability to handle multiple tasks and priorities effectively. Professional written and verbal communication skills. Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot. Resiliency and willingness to learn; apply learning to perform successfully. Maintain composure and effectively problem solve during escalated situations with a solution-oriented mindset. Critical thinker with the ability to make appropriate judgment calls. Regular, consistent attendance in office (no remote work). Ability to obtain notary based on state-specific requirements (as needed). Ability to read, write, speak, and understand English. It would be great if you also had Bachelor’s degree Internships or Volunteer Experience Certification(s) – We value investing in your personal and/or professional development Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship. We’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. #J-18808-Ljbffr