Billing Specialist

Billing Specialist

Sentido Health is a boutique home health solutions company founded on a deeply personal mission to support medically complex patients and their families with the heartfelt care we'd give our own. We offer the product selection and clinical resources of large national organizations, delivered with the individualized approach only a boutique provider can. We consider our patients family, and our team is built on the belief that every person deserves more than a delivery they deserve a partner.

The Opportunity

We're not just offering a job we're offering a meaningful career in a mission-driven environment.

As a Billing Specialist, you'll take ownership of the billing process from ensuring precise coding to accurate claim submissions and become an essential part of a team dedicated to excellence in patient care and operational accuracy. If you're detail-oriented, organized, and passionate about making an impact behind the scenes, this is your opportunity to grow your career with a supportive company that values precision, teamwork, and professional development.

What You'll Do

• Prepare and submit accurate claims for all DME and supply services via electronic or paper submission
• Verify patient demographics, insurance information, and billing codes for accuracy
• Confirm all sales orders for rental and purchase items of DME and supplies verifying all items and quantities, proof of delivery, ordering doctor, and diagnosis for accuracy
• Ensure all coverage limitations and validation rules are met prior to making sales orders complete and closed
• Ensure all tracking and proof of delivery is properly uploaded into Brightree for all sales orders confirmed
• Follow established billing processes and procedures
• Stay up to date on billing regulations and reimbursement guidelines
• Manage multiple tasks, prioritizing workload in an efficient manner
• Support special projects as assigned

What You Bring

• Exceptional attention to detail accurate coding, clean claims, and airtight documentation are your standard
• Effective verbal and written communication skills for professional interaction with patients, families, and internal teams
• The ability to follow verbal and written instructions and adhere to established processes
• Professional telephone and email etiquette
• Sound judgment and creative problem-solving skills to resolve billing issues efficiently
• The ability to respond well to multitasking while delivering exceptional customer service and responsiveness
• A collaborative, team-first mindset
• Proficiency with computer systems, including Microsoft Office Suite and healthcare management software

Education & Experience

• Associates degree preferred
• Brightree experience required
• 2 or more years of medical billing experience preferred
• DME billing experience highly preferred
• Texas/Colorado Medicaid experience preferred but not required

Why Sentido Health?

• Boutique culture: National resources with a personal touch you're not a number here
• Mission you'll feel: Founded by a family, for families the work is genuinely meaningful
• Comprehensive benefits: Medical, dental, vision, life, accidental, short-term disability, flexible savings account, and telehealth
• Competitive pay: $18.00 - $22.00 per hour based on experience
• PTO: 80 to 160 hours based on tenure
• 401(k) with matching: 100% match up to 4%, partial match up to 6%
• Wellness perk: Free gym membership or $25 monthly stipend if unavailable in your area
• Growth opportunities: Internal development and advancement pathways

Work Environment & Schedule

This is a full-time, non-exempt, on-site position located at 27905 Commerical Park Rd., Suite #240, Tomball, TX 77375. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional after-hours availability as needed. This role is primarily sedentary, involving regular computer and telephone use, with occasional standing, walking, and light lifting of up to 10 pounds.

Ready to Make an Impact?

Join a team where your precision and expertise directly support the mission of serving medically fragile patients and the families who love them. Apply today and become a part of the Sentido family.

Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido Health is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be provided to qualified individuals with disabilities to perform essential job functions.