Field Service Technician (Wilmington, NC)

Service Technician – Industrial WeighingWhy Carlton?Fair question—there are a lot of companies out there.Here’s why people choose CIS.Since 1933, we’ve helped customers keep their operations running by making sure their equipment is up and running—and weighing correctly.We’ve built a strong team from all kinds of backgrounds—veterans, mechanics, and people who grew up working on family farms. One thing we all have in common: we like to work with our hands, figure things out, and get the job done.This is hands-on work where you solve real problems, help customers, and keep things moving. Every day is different, and what you do actually matters.At CIS, you’re not stuck in one lane—there’s room to grow, learn, and take on more over time. We’re always asking, “What’s next?”If you take pride in your work and like learning as you go, you’ll fit in here.Why It MattersBecause what we do shows up in everyday life.If it’s made, it’s weighed.From food to pharmaceuticals, products are checked multiple times to meet quality and compliance standards.If it’s off? Production slows. Quality drops. Problems follow—and people can get hurt.That’s where we come in.You’ll work independently and build real relationships with customers—helping keep their operations safe, productive, and out of the headlines.Our families use the products our customers make. That’s why this work matters.OverviewAs a Service Technician, you’ll help keep customer operations running safely, accurately, and on track.You’ll be out in the field working on equipment, solving problems, and making sure customers can keep moving without issues.You’ll work independently—but you won’t be on an island. You’ll build relationships with customers and be someone they rely on.At CIS, we lead with Safety, Respect, Integrity, Commitment, and Excellence—that’s how we show up for each other and our customers every day.What You’ll DoPerform maintenance, calibration, repair, and installation on industrial weighing equipmentTroubleshoot mechanical and electrical issuesComplete service calls safely and efficientlyCommunicate clearly with customers on what you find and what’s nextDocument your work (service notes, time, and results)Identify and address safety risks on job sitesMaintain tools, equipment, and company vehicleSupport team and customer needs as they come upParticipate in on-call rotation and overtime as neededWhat We Need to See in YouMust-Have:Mechanical aptitude with basic electrical understandingStrong problem-solving skillsAbility to work independently in the fieldValid driver’s license and ability to meet DOT/customer requirementsClear communication and documentation skillsA customer-first mindset—because what we do matters, we show up when they need usFlexibility—this isn’t the same schedule every day. Some days start early, run long, or change on the fly, and you’re good with thatNice-to-Have:Experience with industrial equipment or service workTechnical training or related experiencePerks & BenefitsCompany service vehicleBoot and tool allowancesMedical, dental, and vision coverage401(k) with company matchOngoing training and career developmentWork EnvironmentTravel up to 25% across CIS territories (may vary based on business needs)Lift/move equipment (50–100 lb.)Work in industrial environments (heights, confined spaces, varying conditions)Use of PPE requiredReady to Join?If you take pride in your work, value safety, and want to be part of a team that keeps things running—apply today!Equal Opportunity StatementCarlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.Work Location: In person #J-18808-Ljbffr Carlton Industrial Solutions