Director of Operations

The Director of Operations is an experienced operation executive who generates significant impact through the strategic and tactical direction of receiving, warehousing, delivery & distribution and logistics for the Company. This position directs and develops department heads in supply chain and distribution. This position reports directly to the President and serves as a member of the executive team.

Since opening our doors in Houston, Texas in 1972, Groves Industrial has been a trusted partner for key industries throughout the Gulf Coast. We strive to provide world-class service to help you select and use the best products available on the market today. With over 100 years of combined sales experience, we’re more than a supplier—we’re your ally in success. Learn more at


DUTIES AND RESPONSIBILITIES:

• Develop and direct the management of the company’s fulfillment/distribution centers that will ensure fast and accurate order processing, inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns
• Manage logistics and outbound transportation processes, negotiate parcel freight programs
• Implement improved processes and management methods to generate higher ROI through workflow optimization
• Lead with a business owner mindset – providing financial discipline and identifying the key levers to enhancing profitable performance
• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
• Continuous improvement of our processes that are evaluated through clear and relevant performance metrics; presents suggestions to President for consideration
• Leads collaborative interdepartmental process improvements to deliver absolute reliability to our customers
• Troubleshoot issues that impact supply chain
• Regularly look for ways to reduce costs and waste using a variety of analytical tools
• Identify and implement KPI metrics to measure and improve performance
• Serve as a Safety Champion for the organization and warehouse operations by actively participating in the Corporate Safety Committee, promoting a strong workplace safety culture, and collaborating across departments to advance safety initiatives, improve practices, and support a safe working environment for all employees.
• Identify competitive strategies and evaluate, adjust or redraft the organization’s programs, accordingly, ensuring thorough communication of imperatives and action items to the team(s)
• Provides leadership for employee relations through effective communication, coaching, training and development of their management team and their direct reports
• Other duties as assigned

SKILLS AND EXPERIENCE REQUIRED:

• Bachelor’s degree required and 10+ years of related experience in operations or supply chain management; or equivalent combination of education and experience; MBA or Master’s degree preferred
• Industrial distribution experience required
• Financial Management and Business Acumen
• Effective communication and presentation skills
• Exceptional leadership and Problem Solving/Analysis skills
• Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills
• Strong proficiency with Microsoft based technology programs (Word, Outlook, Excel, PowerPoint)
• Experience with developing and monitoring operation strategies, data analysis and performance/operational metrics
• Successful development, leadership performance management and coaching experience of all operation departments
• Technical Capacity
• Collaborate cross functionally, with strong ability to build solid relationships in teams, with peers and management; leads cross functional teams and initiatives
• Experience in operations, manufacturing environments
• Strong sense of urgency and accountability
• Passionate, Adaptable, Customer Focused and Teamwork oriented

PHYSICAL/MENTAL REQUIREMENTS:

• Requires prolonged sitting, standing, bending and walking
• Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
• Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
• High level of concentration, confidentiality and organization
• Ability to multi-task

Employment Opportunity Includes:

• Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing
• Target Compensation: $105k-$125k salary

Groves Industrial Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.