Lead Water Technician

Lead Water Technician

The Lead Water Technician is responsible for leading water mitigation projects from initial emergency response through completion. This role oversees mitigation crews, performs advanced water extraction and structural drying services, ensures adherence to industry standards, and delivers exceptional customer service during times of property loss. The Lead Water Technician serves as a field leader, ensuring projects are completed safely, efficiently, and in accordance with Paul Davis and IICRC standards.

Key responsibilities include:

• Respond to emergency water loss situations and perform mitigation services.
• Lead and supervise water mitigation technicians on residential and commercial projects.
• Conduct moisture inspections, document affected areas, and develop drying plans.
• Perform water extraction, demolition, structural drying, and contents protection.
• Set up, monitor, and adjust drying equipment based on moisture readings and project requirements.
• Complete daily job documentation, moisture logs, photos, and reports using company software.
• Communicate project progress with customers, insurance representatives, and management.
• Ensure all work is performed according to IICRC standards, company procedures, and safety regulations.
• Train and mentor technicians on proper mitigation techniques, equipment usage, and company expectations.
• Maintain company vehicles, equipment, and inventory.
• Participate in an on-call rotation for after-hours emergency response.

Qualifications include:

• Minimum 2 years of water mitigation or restoration experience preferred.
• Previous leadership or crew lead experience preferred.
• IICRC Water Restoration Technician (WRT) certification preferred.
• Additional certifications such as ASD, AMRT, or FSRT are a plus.
• Strong understanding of moisture mapping, psychrometry, and structural drying principles.
• Ability to read and interpret moisture readings and drying reports.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.

What we offer:

• Competitive pay based on experience and certifications
• Health, dental, and vision insurance
• 401K
• Paid time off and holidays
• Company-provided training and certification opportunities
• Company vehicle and equipment provided for work-related duties
• Supportive team environment with opportunities for professional growth

Physical requirements include:

• Ability to lift and carry up to 75 pounds regularly.
• Ability to work in varying environmental conditions, including heat, cold, and confined spaces.
• Frequent standing, walking, climbing, kneeling, bending, and lifting.
• Ability to wear personal protective equipment (PPE) as required.

Why Paul Davis?

At Paul Davis, our mission is to restore properties and rebuild lives. We are looking for driven professionals who take pride in helping people through challenging situations while delivering industry-leading restoration services. If you are a motivated leader who thrives in a fast-paced environment and is passionate about making a difference, we encourage you to apply. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We support and hire Veterans and we are an Equal Opportunity Employer.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results