Chief Customer Officer

The client is seeking an incoming Chief Customer Officer (CCO) to serve as a strategic enterprise leader focused on advancing customer outcomes and long-term customer value. This role is expected to help shape and execute a customer-first strategy at an organization headquartered in Seattle, Washington. The Chief Customer Officer will typically oversee enterprise-wide customer initiatives, aligning customer goals with business strategy to improve customer experience and strengthen customer relationships. The role will also be responsible for guiding cross-functional efforts that support customer success, operational performance, and measurable improvements in customer outcomes. The position will require senior-level customer leadership and the ability to set direction, build alignment across teams, and drive strategy through execution. The selected leader will be expected to partner internally to ensure that customer priorities are reflected in key decisions and that customer value is sustained as the organization evolves.