Program Support Assistant

Program Support AssistantDuties include but not limited to:Assists Surgical Service as needed to ensure dictation and documentation are performed within established timeframesEnsures that facility and service medical record policies are being followedEnsures that the Surgical Services competency policies and SOPs are updated and currentAnswers questions concerning policies and procedures related to office support servicesOrders supplies for the Surgical ServicesResponsible for calling patients to reschedule or cancel appointments, updating the Recall Reminder, Electronic Wait List, and consults in CPRS as requiredSubmit medication refill requests that are received in the form of secure messaging, voicemails, answered phone calls, or the patient physically visiting the Specialty ClinicRequired to manage the minutes and make preparations for all meetings involving the section and staffAssist the Clinic Manager on administrative tasks and other duties as assignedAssists in the planning, review, and reporting of data/statistical results of program/project studiesMaintains an electronic log for all Release of Information requests, ensuring they are completed correctly, and within the mandate time not to exceed 14 calendar days upon receiptPull consult reports for the clinic and distribute them daily to the providers for triageMaintains automated system of program-specific data to track suspense items such as patient scheduling, patient flow, staff workload, program development milestones, progress reports, expenditures, and compliance of directives and strategies and prepares informationOther duties as assignedWork Schedule: Monday - Friday, 800-1630 PSTPosition Description/PD#: PD114230