Medical Scheduling Coordinator
$21 - $25 per hourPuget Sound Home Health & Hospice
Home Health And Hospice Patient Scheduling Coordinator
Puget Sound Home Health & Hospice is seeking an experienced full-time Home Health and Hospice Patient Scheduling Coordinator! We are looking for someone just as passionate as we are about providing quality patient care.
Benefits offered:
- $21 to 25 an hour, DOE
- Full medical, dental, and vision insurance plans
- Health concierge services
- FSA and HSA accounts
- STD, LTD, and other voluntary insurance options
- Paid life and AD&D insurance
- 401K with match
- Paid sick, holiday, and PTO
- Employee assistance program
- Tuition reimbursement
- Company-wide celebrations of your great work & accomplishments
- Support for your professional growth and development
- Room for advancement
- AMAZING teammates & leaders that are supportive, inclusive, and fun!
About the company:
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
- Customer Second-Employee First
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Celebration
- Ownership
What do we require of you?
- At least 2 years of medical office experience with scheduling duties
- Preference given to those with home health/hospice experience as a scheduler
- Experience with Home Care Home Base strongly preferred
- This is a fully on-site position, no possibility of remote work
- Must be detail-oriented and adhere to compliance standards
- Technical aptitude to learn and master agency software
- Demonstrate cooperation & provide excellent customer service to patients & staff
- Ability to multi-task and stay on task in a fast-paced office
- Excellent team-oriented, verbal, and written communication skills
What does a Home Health Scheduler do?
- Act as primary home health and hospice scheduler for clinical staff
- Ensures optimum staffing solutions by maintaining staff demographics, skill sets, availability, and productivity levels
- Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
- Serves as the primary responder to all inbound calls and inquiries
- Provides excellent customer service to patients, referral sources, and community contacts
- Accurately addresses requests for schedule changes, caseload reassignments, recertification of services, new referral scheduling, and all other visit workflow as assigned
- Communicates effectively and professionally regarding coordination of care expectations
- Educates and enforces deadlines, schedule updates, and workflow requirements
Vacancy posted 5 hours ago
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