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Boston Service Desk Analyst I - IT Support & On‑Call

The Boston Beer Company

The Boston Beer Company in Boston, MA is hiring a Full-Time Service Desk Analyst I to participate in daily service desk operations, providing customer and technical support and helping Incidents escalate with IT teams. You will respond to requests, troubleshoot issues, update knowledge articles, and contribute to continuous improvement while maintaining asset inventory and adhering to security standards. The role includes after-hours on-call duties and a strong emphasis on consumer-inspired #J-18808-Ljbffr The Boston Beer Company

Vacancy posted 2 days ago
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