Boston Service Desk Analyst I - IT Support & On‑Call
The Boston Beer Company
The Boston Beer Company in Boston, MA is hiring a Full-Time Service Desk Analyst I to participate in daily service desk operations, providing customer and technical support and helping Incidents escalate with IT teams. You will respond to requests, troubleshoot issues, update knowledge articles, and contribute to continuous improvement while maintaining asset inventory and adhering to security standards. The role includes after-hours on-call duties and a strong emphasis on consumer-inspired #J-18808-Ljbffr The Boston Beer Company
$35 per hour
...On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule... ...repair and technology support services for homes and businesses, delivered both...SuggestedHourly payFor contractorsLocal areaRemote workFlexible hours- ...are looking for a customer‑centric IT Support Specialist to be the face of our IT Help Desk and manage our day‑to‑day... ...is an on‑site role based at our Boston, MA Headquarters. Key Responsibilities... ...laptops and desktops. Strong customer service, troubleshooting, and...SuggestedWork at office
$62k - $78k
...overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are... ...on 1001 Boylston Street in Boston, MA. What you'll do Serve as... ...(Service Level Agreements). Call out high-impact incidents... ...relevant 3rd party vendors. Support system deployments from business...SuggestedWork at officeOverseasFlexible hours$30 - $50 per hour
...currently hiring a Full-Time Service Desk Analyst in Boston, MA. The Service Desk... ...service desk; providing customer support and technical support, and... ...will collaborate with IT teams, update and create documentation... ...in after‑hours on‑call queue to address urgent issues...SuggestedHourly payFull timeCurrently hiringRemote work$115k - $130k
...Administrator role, focused on Emergency Call Management (ECM) within the... ...provide advanced technical support of Public Safety software... ...deployment, non-break/fix Ad-Hoc ECM Service Requests Diagnosing low-usage... ...experience 3+ years of IT support experience Strong...SuggestedWork experience placementRemote work$30 - $50 per hour
Full‑Time Service Desk Analyst - Boston, MA The Service Desk Analyst participates in daily... ...customer and technical support, and supporting major service... ...The analyst collaborates with IT teams, updates and creates... ...Participate in after‑hours on‑call queue to address urgent...Hourly payFull timeRemote work$26.26 - $42.02 per hour
...matter. Your Impact The Technical Support Representative provides first... ...: Onsite 4 days a week out of Boston, MA Reports to: Manager of... ...clients with varying levels of IT knowledge and skillset Self-... ...Criminal Justice Information Services (CJIS) background check and maintain...Hourly payWork experience placementWork at office$22 - $25 per hour
TEKsystems is seeking candidates for a fully onsite call center position in Boston, MA. The role involves handling incoming calls for hospitals and... ...candidates will have a strong background in customer service and the ability to remain calm under pressure. Pay ranges...Hourly payFlexible hours$20 - $22 per hour
Hire Partnership is seeking candidates for a call center role in Boston, MA. This is a 100% onsite position with responsibilities including answering calls for hospitals, taking messages for medical practices, and contacting on-call providers. Applicants should have over...Hourly pay$96k - $114k
...prioritize work and allocate resources Support deployment, launch planning, and change management... ...Programs and Employee Financial Wellness Services National/International Award Nights and... ...of brands and businesses Location: Boston, MA Salary: $96,000 - $114,000 per year....Temporary workLocal areaFlexible hoursNight shift$65k - $70k
...Medium seeks a reliable IT Helpdesk & Support Specialist to provide technical support in our Downtown Boston office. The role involves Tier 1 and Tier 2 support, troubleshooting various technology systems, and ensuring staff have dependable access to IT resources. Candidates...Work at office- ...Tier 2 IT Help Desk Technician, Boston, MA We are looking for a Tier 2 IT Help Desk Technician to... ...Provide warm, knowledgeable customer support and service for applications, desktops, servers... ...bank. - Participate in on-call rotation for nights and weekends (approximately...Work from homeMonday to FridayShift workNight shiftWeekend work2 days per week3 days per week
$48.8k - $65.1k
...explore a career with us. As a Senior Service Desk Technician on the IT Service Tech team, you’ll play a... ...technical issues and provides advanced support to end-users. This position requires... ...to incidents and service requests for calls and tickets ensuring timely resolution...Full timeWork at officeRemote workMonday to Friday2 days per week$55k
Technical Staffing Recruiter - Downtown Boston We’re a leading provider of business and technology services, with a focus on accelerating business transformation for... ...continuous recruiter development program within the IT Talent Solutions and Services industry that...Hourly payFull timeTemporary workTraineeship- ...On-Site Senior Technician for their client in Boston, Massachusetts. The role involves providing premium deskside support, managing a ticketing system, and ensuring technical... ...match, and a unique culture to foster your IT career. #J-18808-Ljbffr Custom Computer Specialists
$24 per hour
DO & CO group in Boston is seeking an IT Equipment Technician to manage IT assets and support deployments across locations. Responsibilities include maintaining records, implementing asset management procedures, and coordinating monthly travel to Detroit for collaboration...$21 - $36 per hour
...difference in people’s lives. The Service Desk Analyst is responsible for delivering world‑class support services across all Beth Israel... ...and timeframes to all calls, emails, work orders, or alerts... ...an incident/request using the IT Service Management Suite provided...Work experience placementLocal areaRemote work- ...Help Desk Specialist I'm partnering with a... ...established, highly respected Boston-based professional services firm to hire a Help... ...for their internal IT team. This is a great... ...person for technical support and thrives in a... ...Participating in a 24/7 on-call rotation What...Work at officeRemote workMonday to Friday
$65k - $70k
...JVS Boston is looking for an IT Helpdesk & Support Specialist to provide essential IT support. The role requires technical assistance in a Windows environment, ensuring smooth operations for the staff and participants. The ideal candidate must possess solid experience...$28 per hour
...****@*****.*** No corps local to Boston area Must be able to work onsite... ...Microsoft's IAM) Position Description The IT Support Engineer, located in Boston, supports a... ...technical leader who brings a customer service mindset to IT support and thrives in a...Work at officeLocal areaRemote workWorldwide$68.64k - $102.96k
YOH Services LLC is seeking a Business Development Manager to join their team in Boston. This role focuses on developing new accounts and maintaining existing client relationships in the IT staffing sector. The ideal candidate will have over six years of experience and...$19 - $20 per hour
...Professional | Customer Service |MSP | Recruiting |... ...seeking a IT Helpdesk representative... ...report to the Service Desk Team Lead with MGB.... ...routine technical support to end-users... ...Answer and record calls coming into the 24/... ...,000.00 3 days ago Boston, MA $77,221.65-$86,...Contract workRelocationFlexible hoursShift work- Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit... ...about what we do at Location : Boston, Massachusetts, USA Contract Type : Independent... .... Perform intermediate-to-advanced desk-side support services, installing and...Contract workPart timeFor contractorsWork at officeImmediate startFlexible hours
- ...Boston Outside Application Specialist PURPOSE The purpose of the Application Specialist... ...is to provide technical and sales support to SMC sales personnel, as well as SMC customers... ...Participate in a monthly conference call to provide application success stories...Work experience placementWork at officeLocal area
- ...a fully integrated solution of premium services that keeps our partners front and center... ...to the Venue Technology Manager, the IT Specialist will be customer service-focused... ...independently and be flexible to help support the View Boston Observatory IT and AV Operations. The...Full timeFor contractorsWork experience placementWork at officeWorldwideFlexible hoursAfternoon shift
$40 - $45 per hour
...On-Call IT Field Technician – PC, Mac, Printer & Scanner Support Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (... ...customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities...Hourly payFor contractorsLocal areaRemote workFlexible hours$30 - $50 per hour
Boston Beer Corporation is seeking a Full-Time Service Desk Analyst in Boston, MA. This role involves providing customer and technical support, engaging in daily service desk operations, and collaborating with IT teams. Candidates should have at least 1 year of helpdesk...Hourly payFull time- ...and researchers own problems end‑to‑end, from spec to ship to on‑call. We write contracts before logic, test against real systems... ...with leverage. Location and Compensation This role is based in Boston. We will consider remote candidates on a case‑by‑case basis. We...Remote work
- ...technician to provide hands‑on IT and network support to restaurant clients across the Greater Boston area. ROLE OVERVIEW This is an... ...Background in hospitality or food service; understanding the pace and... ...lost revenue, and you treat every call with that urgency. #J-18808-...Ongoing contractPart timeCasual workAfternoon shift
$30 - $35 per hour
Asbury is seeking an IT Support Tier I Technician located in the Brookline area. The role involves providing end-user IT support while troubleshooting and resolving a variety of technical issues related to software, hardware, and networks. Candidates should have strong...Hourly pay
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