Renewal Insurance Carrier Service (ICS) Rep

THE OPPORTUNITY The Renewal Insurance Carrier Services (ICS) Representative is responsible for managing all carrier-facing tasks related to the renewal process. Working behind the scenes, this role supports the Account Management team by ensuring that all applications are completed, submitted, and quoted accurately and on time. It plays a critical role in maintaining strong carrier relationships, understanding underwriting guidelines, and aligning submissions with current market appetite. DUTIES & RESPONSIBILITIES Complete and submit renewal applications to carriers in a timely and accurate manner. Request and organize loss history reports, policy documents, and any required underwriting information. Review and confirm accuracy of all carrier quotes prior to delivery to Account Managers. Proactively track deadlines and ensure quotes are received by the Account Manager's specified need‑by date. Negotiate coverage terms and pricing with underwriters when necessary, under the direction of the Account Manager. Maintain up-to-date knowledge of carrier appetite, underwriting criteria, and product offerings specific to the HOA space. Foster strong relationships with carrier partners and act as the primary point of contact for renewal marketing communications. Collaborate closely with Account Managers to determine the most strategic marketing approach for each renewal account. Maintain organized documentation of submissions, quotes, and communications within the agency's management system. QUALIFICATIONS High School / GED. 1‑2 years of insurance industry experience or an equivalent combination of education and experience. WORKING CONDITIONS AND PHYSICAL DEMANDS The position primarily involves remaining in a stationary position for the majority of the workday. Frequent communication with colleagues and clients both in person and by telephone; must be able to exchange accurate information. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Occasional movement within the office to access file cabinets, office machinery, etc. EEO STATEMENT HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)