Medical Office Admin (Patient Care Rep/Front Desk)
Vivo HealthStaff
Medical Office Administrator Location: Pleasanton, CA Full-Time | Health Insurance & Benefits Included
About the Role We are seeking a friendly, detail-oriented, and tech-savvy Medical Office Administrator to join an established medical practice in Pleasanton, CA. This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience.
Key Responsibilities
About the Role We are seeking a friendly, detail-oriented, and tech-savvy Medical Office Administrator to join an established medical practice in Pleasanton, CA. This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience.
Key Responsibilities
- Greet and check in patients in a professional and courteous manner
- Schedule appointments and manage provider calendars
- Verify insurance eligibility and collect co-pays
- Maintain accurate patient records in the electronic medical record (EMR) system
- Answer and route phone calls, emails, and patient inquiries
- Coordinate referrals and communicate with other healthcare providers
- Support billing and administrative processes as needed
- Maintain a clean, organized front office environment
- Minimum 1 year of experience in a forward-facing office or retail/customer service role
- Strong attention to detail and organizational skills
- Comfortable using computers, EMR systems, and office software (tech-savvy)
- Excellent communication and interpersonal skills
- Spanish bilingual (highly preferred)
- CNA (Certified Nursing Assistant) or Medical Assistant background
- Familiarity with navigating the American healthcare system (insurance, referrals, authorizations, etc.)
- Language (Spanish, Cantonese, Mandarin, etc)
- Health insurance
- Competitive compensation
- Supportive team environment
- Opportunities for growth within the practice
Vacancy posted 23 hours ago
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