PATIENT CARE COORDINATOR

Patient Coordinator For Outpatient Physical Therapy Clinic

We are seeking an experienced Physical Therapy Patient Coordinator for a busy outpatient physical therapy clinic associated with a sports medicine and orthopaedic surgery medical practice. Located in Pleasanton, the clinic is recognized for the latest in rehabilitation and exercise equipment and a high level of patient service.

The physical therapy coordinator interacts with patients, and supports the physical therapist and clinic assistants. The coordinator ensures a smooth and efficient experience for each patient. Excellent phone, computer and people skills are required, along with a strong understanding of medical billing and electronic medical records. Previous experience in outpatient physical therapy is required.

The position is for full-time work with health insurance benefits. The hours will be 40 hours per week. Opportunities to work some evening and Saturday morning hours will be available. Salary will be based on experience.

Requirements for the position:

• Attitude: enthusiastic, positive, ready to work and give best effort
• Communication skills: warm, friendly and attentive in both face-to-face and telephone communication
• Customer service: patient, providing personalized customer experience
• Work habits: self-starter, reliable, dedicated
• Interpersonal skills: tactful, positive, able to develop productive working relationships with superiors and peers
• Character: highest integrity, with utmost respect for patients

Skills required:

• Experience in outpatient physical therapy clinic required
• Knowledge of electronic health records and medical office software
• Excellent computer skills
• Knowledge of medical billing
• Knowledge of HIPAA regulations
• Knowledge of medical terminology
• Ability to type forty words per minute
• Ability to make quick mathematical computations and tabulation
• Ability to carry out oral and written instructions
• Knowledge of business English and spelling

To apply please email cover letter, resume and salary requirements to View email address on click.appcast.io