Renewal Insurance Carrier Service (ICS) Rep

Position Title: Renewal Insurance Carrier Services (ICS) Representative Department: Account Management & Service Responsibilities Complete and submit renewal applications to carriers in a timely and accurate manner. Request and organize loss history reports, policy documents, and required underwriting information. Review and confirm accuracy of all carrier quotes before delivery to Account Managers. Proactively track deadlines and ensure quotes are received by the Account Manager’s specified need‑by date. Negotiate coverage terms and pricing with underwriters under the direction of the Account Manager. Maintain up‑to‑date knowledge of carrier appetite, underwriting criteria, and product offerings specific to the HOA space. Foster strong relationships with carrier partners and act as the primary point of contact for renewal marketing communications. Collaborate closely with Account Managers to determine the most strategic marketing approach for each renewal account. Maintain organized documentation of submissions, quotes, and communications within the agency’s management system. Qualifications High School diploma or GED with 1–2 years of insurance industry experience or equivalent combination of education and experience. Diploma (mandatory). No mandatory travel required. Work Conditions and Physical Demands This position primarily involves remaining in a stationary position for the majority of the workday. The employee frequently communicates with colleagues and clients both in person and by telephone, requires frequent use of a computer and other office machinery, and occasionally moves around the office to access file cabinets or machinery. Salary and Benefits Expected salary range: $24–$28 per hour, dependent on location and experience. Benefits may include health/dental/vision/life/disability insurance, FSA, HSA, 401(k) plans, paid‑time‑off benefits, and eligible bonuses for some positions. EEO Statement HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran’s status, or any other characteristic protected by local, state, or federal laws, rules or regulations. #J-18808-Ljbffr HUB International