Special Projects Manager, Operations

Special Projects ManagerAeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world's largest airlines and ground handling providers. We are looking for a Special Projects Manager to join AeroVect's Operations team in Atlanta.A fast-scaling operation generates a steady stream of work that belongs to no single function: the site that needs to open, the equipment that needs to reach a hundred people's hands, the process everyone works around because nobody has fixed it, the rollout that needs a plan before it needs a champion. In this role, you will own that work.You will take problems from Operations leadership and carry them to a finished result. Some will be physical — sites, space, equipment, infrastructure. Some will be organizational — a process to design, a rollout to sequence, a decision that needs analysis behind it. Most will arrive underspecified. You will gather the context yourself, form a recommendation, drive it, and close it out.You will work across Operations, Engineering, Hardware, Safety, IT, Finance, and People, and with vendors, service providers, property managers, and airport and airline stakeholders.Initiative, judgment, and follow-through are the key attributes for success in this position. You will be given problems rather than instructions, and you will be trusted to run with input instead of supervision. The right person finds that freeing rather than daunting.You WillSites & Physical InfrastructureLead site work end to end — evaluating and securing space, planning build-outs, managing moves, and getting a location fully operationalOwn the site strategy for a growing fleet: define which functions live on-airport versus off-airport, and plan the infrastructure every tractor depends on — storage, charging, data offload, calibration, and service access — ahead of new vehicle deliveries.Keep facilities running: utilities, connectivity, maintenance, access and security, service contracts, and the vendor and property relationships behind themAnticipate what the operation will need before it becomes urgent, and stay ahead of the obligations, renewals, and constraints that come with physical spaceEquipment & ProcurementGet the operation what it needs to run — devices, tools, safety equipment, non-autonomous vehicles, furniture, site infrastructure — from requirement through deployment and ongoing supportEvaluate options on cost, reliability, and lead time, and bring a recommendation rather than a menu of choicesMove purchases through the right approvals with the right documentation, and keep spend organized and defensibleMaintain a clear picture of what the company owns, where it is, and what condition it's inRun the device and account lifecycle for the field team — procurement, carrier plans, mobile device management, mounting, account provisioning, and recovery at offboardingProjects & RolloutsTake on initiatives from Operations leadership and run them to completion with minimal oversight, including the ones with no obvious ownerBuild plans that hold up: scope, sequence, dependencies, timeline, budget, and the communications that go with themCoordinate work across people who don't report to you, and keep it moving without escalating by defaultProcess & ToolingIdentify recurring friction and design the process, tool, tracker, or documentation that removes itFind manual work worth automating, and build or specify the solutionTurn ad-hoc practice into standards that hold up after you hand them offCommunicationWrite clearly for very different audiences — frontline operators, executives, customers, vendors — often on the same dayDeliver operational communications to the team on changes to process, equipment, facilities, and tooling, including operator-facing notes on software and hardware changes.Support internal and external events, including planning, logistics, and follow-throughGive leadership short, accurate status, and escalate early when something is genuinely blockedYou Have3+ years in operations, program or project management, chief of staff, facilities, procurement, or a comparable generalist role where you owned outcomes rather than tasksA record of taking ambiguous problems from first mention to fully resolved without supervision, with specific examples you can walk through in depthExperience managing external vendors, contractors, or service providers, including scoping work and holding them to itComfort with numbers and commercial terms — you can build a cost comparison, read a quote or a contract, and explain the trade-offs to an executiveStrong writing; you can produce a clear note to a frontline team and a clear recommendation to a founderA reliable system for tracking commitments, so nothing has to be asked for twiceWillingness to work onsite in Atlanta, including regular presence at our airport facilityAbility to pass federal background checks and to receive and maintain an airport security badgeValid U.S. driver's licenseWe PreferExperience opening, building out, or relocating a physical siteExperience supporting a frontline, hourly, or shift-based workforceFamiliarity with aviation, logistics, manufacturing, construction, or field operationsExperience at an early-stage or high-growth company where the process did not exist yetExperience administering devices, carrier accounts, or SaaS tools (e.g., mobile device management, Apple Business Manager, workforce apps)Comfort building lightweight tools — spreadsheets, forms, automations, documentation — to solve a problem quickly AeroVect