Business Development Specialist

Job Description

Job Description

Job Description:

About Steve Padgetts Honda of Lake MurraySteve Padgetts Honda of Lake Murray is a well-established automotive dealership committed to providing exceptional customer service and quality products. We offer a professional and supportive work environment with opportunities for growth and ongoing training.Job DetailsSalary: Competitive, based on experienceJob Type: Full TimeLocation: Irmo, SC 29063 (in-person)Position OverviewWe are seeking a dedicated Business Development Specialist to join our team. This role focuses on utilizing strong communication skills, customer service expertise, and computer proficiency to engage clients, schedule appointments, and promote customer satisfaction. Training will be provided to enhance your automotive product knowledge and sales techniques.Key ResponsibilitiesAnswer inbound calls promptly and follow script to schedule sales appointmentsMake outbound calls to potential customers using approved scriptsLog all customer interactions and comments accuratelySchedule and confirm appointments for sales and service departmentsReschedule appointments for no-show customersFollow up with sales or service teams to confirm appointment outcomesMaintain and update customer information in the databaseSend letters, postcards, and emails according to marketing timelines for follow-up contactRespond to customer inquiries received through the websiteContact internet customers via phone and email to schedule appointmentsNotify relevant departments when appointments are setAssist with additional duties as assignedConsistently meet or exceed monthly performance goalsWorking HoursThis is a full-time, in-person position based at our Irmo, SC location. Specific working hours will be discussed during the hiring process.

Job Requirement:QualificationsHigh school diploma or equivalentExperience in phone communication or telemarketing, preferably in automotive, business development, or customer serviceFamiliarity with call scripts, power tracks, or related sales toolsProfessional, enthusiastic, and friendly attitude upon first contact with customersExcellent verbal and written communication skillsAbility to initiate dialogue and communicate effectively with management and team membersStrong organizational, multitasking, and time management skillsSelf-motivated and able to work independently or as part of a team in a fast-paced environmentBasic computer skills, including familiarity with Microsoft Word and data entry
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!