Remote Speech Analytics Analyst

Capacity

Remote job

Capacity is seeking a Speech Analytics Analyst in Minneapolis, MN. The role partners with customers to uncover critical business drivers, configure the speech analytics platform, and deliver actionable insights across customer care, sales, quality, compliance, operations, and marketing. You will help shape best-in-class AI solutions in the Customer Experience landscape, driving continuous improvement of the engagement model and delivering value through data-driven storytelling and client #J-18808-Ljbffr Capacity

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Vacancy posted 4 days ago

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