Receptionist

Job Description Job Description Make a meaningful impact this fall.
Carter Burden Network (CBN) is seeking a full‑time, bilingual (English/Spanish) Receptionist to join our Covello Older Adult Center as a leave replacement from mid‑August through early December 2026 . This is a great opportunity for someone who enjoys connecting with people, thrives in a busy community setting, and wants to support older adults with dignity, warmth, and respect.
About Us Carter Burden Network promotes the well‑being of adults aged 60+ through services, advocacy, arts and culture, health and wellness, and volunteer programs. Our mission is rooted in compassion, community, and the belief that older adults deserve to live safely, independently, and with dignity. We are partially funded by NYC Aging.
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What You’ll Do As one of the two welcoming faces of the Covello Older Adult Center, you’ll help keep daily operations running smoothly while creating a warm, supportive environment for participants, staff, and visitors.
Front Desk & Participant Support Greet older adults, staff, and visitors with professionalism and warmth
Answer phones, respond to inquiries, and relay messages
Keep the lobby organized, welcoming, and safe
Scan participants for congregate breakfast and lunch
Assist older adults using the wheelchair lift or stairs when needed
Administrative & Clerical Support Prepare monthly statistics, flyers, and program materials
Create and count breakfast and lunch tickets
Update daily activity boards
Support staff with photocopying, filing, data entry, and general office tasks
Assist with overflow tasks such as VIVE unit entry, digital signage updates, and basic research
Communication & Coordination Provide accurate information about programs and activities
Coordinate with program staff to share updates and announcements
Operate the intercom system as needed
Ensure bulletin boards and communication tools stay current
What You Bring Bilingual fluency in English and Spanish (required)
Strong communication and customer service skills
Comfort working in a lively, people‑centered environment
Basic proficiency with Microsoft Office (Word, Excel, Teams)
Strong organization, attention to detail, and reliability
A genuine interest in serving older adults
Preferred: Experience in customer service, office administration, or community‑based work.
Schedule & Work Environment Full‑time, 35 hours/week (non‑exempt)
One‑hour unpaid lunch break
Must be flexible to provide coverage when needed
Occasional evening or weekend hours with advance notice
Work takes place in a busy lobby within a four‑story center (elevator and stairs available)
Ability to remain seated for long periods and occasionally lift 10–15 lbs
Compensation & Benefits Hourly rate: $16.88–$18.09 , based on experience and internal equity
Generous benefits package, including: Multiple health and dental plan options (some 100% employer‑paid)
3 weeks paid vacation, 4 personal days, 10 sick days (first year)
Paid holidays
403(b) retirement plan with 3% employee contribution and potential employer match after 1 year

How to Apply Submit a single PDF addressed to Mara Carrasco, Program Director , including:
Your resume
A brief note indicating your interest in the leave replacement role
Qualified applicants will be contacted by a member of our search committee. Finalists will be asked to provide three professional references (including one former supervisor) and complete a pre‑hire background screening.