Service Advisor

Job Description

Job Description

We are currently seeking an experienced Service Advisor to join our team!

Allegheny Trucks, Inc. is a family owned and operated Heavy Duty Truck Dealership founded in 1978 by Larry M. Hale. We offer new and use International Truck sales, Idealease Truck leasing and rentals, parts and tire departments and a service department that is open 7 days a week. We specialize in heavy duty truck towing and roadside assistance 24/7. We know trucks and we promise to serve our customers better than anybody else!

Apply today to learn more about this exciting career opportunity!

BENEFITS:

• Base pay + competitive commission plan
• 401(k) with aggressive company match
• Health Insurance with Dental and Vision available 
• Company paid Life Insurance and Short term Disability 
• Long Term Disability available (employee paid)
• Paid vacation and holidays 
• Paid uniforms
• GREAT work environment 

Responsibilities:

• Greet customers, schedule appointments, create repair orders, and provide customer with quotes and invoices
• Customer advocate, explain technical findings to customer to obtain approval of repairs and status updates
• Strong communication skills are a MUST
• Work with all departments in the dealership to ensure a smooth repair process

Qualifications:

• Be a problem solver, earn customer trust through empathy, patience and strong listening skills
• Propose solutions through informed decisions to ensure a successful outcome 
• Strong organizational skills and ability to multitask 

Training:

• We provide in house, on the job training for the right person 
• Candidate will need to complete International online and in person training, travel required 
• Ongoing training will be essential for success in this position 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.