Technical Sales Representative

Technical Sales Representative

The Technical Sales Representative is responsible for driving specification influence, technical adoption, and sales growth through direct engagement with architects, consultants, building owners, and contractors. The role is primarily customer-facing, with a defined balance between external engagement and internal development and growth activities. Approximately 80% of the role is focused on direct customer engagement, with the remaining 20% dedicated to training, Technical Development Plans (TDP), and new product sales efforts. This job will typically be expected to perform duties Monday Friday, 8am 5pm, with occasional weekend work and travel.

Duties and Responsibilities:

• Plan, coordinate, and deliver AIA-approved or AIA-aligned presentations to architectural and design firms, including in-person and virtual lunch-and-learns
• Build and maintain strong relationships with architects, consultants, building owners, and contractors to influence specifications and project decisions
• Engage engineering and design consultants by providing technical data, testing information, and application guidance to support system selection
• Work directly with building owners and end users to present solutions focused on performance, lifecycle value, durability, and ROI
• Partner with contractors to support product selection, application, pre-construction planning, and project execution
• Provide follow-up materials including specifications, technical documentation, samples, and application support
• Track presentation activity and resulting specification opportunities to measure effectiveness
• Support consultants and project teams throughout the design phase to ensure proper product selection and compliance with requirements
• Deliver technical training for internal sales teams, distributors, and contractors
• Support onboarding and ongoing education initiatives for sales and technical teams
• Assist with new product launches by educating customers on benefits, applications, and competitive positioning
• Provide market feedback to internal teams to support continuous improvement and product development
• Participate in Technical Development Plan (TDP) activities, including monthly sustainment calls and professional development initiatives
• Stay current on industry trends, building codes, standards, and competitive products
• Serve as a liaison between owners, architects, consultants, and contractors to support project success
• Provide installation guidance, best practices, and technical troubleshooting as needed
• Other duties as assigned

Required Knowledge/Skills/Abilities:

• Building materials, construction methods, and architectural specifications
• Sales processes related to specification-driven
• Relationship-building and consultative selling skills
• Technical communication and training delivery
• Organization and time management skills
• Problem-solving and analytical thinking
• Proficiency with CRM systems and virtual collaboration
• Ability to manage multiple projects and priorities simultaneously
• Ability to translate technical information into clear, actionable insights
• Ability to work independently in a remote environment with minimal supervision
• Ability to travel as required and adapt to varying customer environments

Education and Experience:

• Required:
  • Bachelor's Degree in Technical Field or general business.
  • A minimum of five years of experience working in construction, manufacturing, or sales.
  • Must possess a valid driver's license and maintain a satisfactory driving record in accordance with company policy.
• Preferred:
  • Experience with AIA presentations in Building Materials
  • Commercial roofing experience

Working Conditions:

• This is a fully remote professional position. The incumbent is expected to maintain a dedicated, secure, and ergonomically appropriate home office environment with reliable high-speed internet connectivity. The role requires the ability to work independently with minimal supervision while maintaining regular communication with colleagues and stakeholders via virtual collaboration tools.
• The position typically operates during standard business hours of Monday Friday (8am 5pm), with occasional flexibility required to accommodate meetings across time zones or critical business needs. The employee is expected to comply with all company policies related to data security, confidentiality, and remote work standards.
• Periodic travel may be required for team meetings, training, or company events, with advance notice provided. The company will reimburse travel expenses in accordance with its travel and expense policy.