Unit Secretary
$17.71 - $25.28 per hourMass General Brigham
Clerical Support Specialist
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Responsibilities
Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials: Experience in a clerical support or customer service role 0-1 year preferred. Knowledge, Skills and Abilities: Computer skills Microsoft Office. Strong follow up and resolution. Ability to prioritize and manage multiple tasks. Strong patient/customer service skills. Ability to learn new software systems and technology skills. Adjusting actions in relation to others' actions.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type: Onsite
Work Location: 81 Highland Avenue
Scheduled Weekly Hours: 0
Employee Type: Per Diem
Work Shift: Day (United States of America)
Pay Range: $17.71 - $25.28/Hourly
$17.71 - $25.28 per hour
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