Patient Access Representative
$18 - $25 per hourNeighborHealth
NeighborHealth Job Opportunity
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Position Summary: Primarily performs patient access related activities based upon department need in support of the delivery of patient care. All patient access staff is responsible for the delivery of exceptional customer service. This position is generally a front line staff position which includes encounters with patients in person or over the telephone and requires a unique skill set to be successful.
Responsibilities:
- Interacts with patients and staff with courtesy, concern, respect, and sensitivity.
- Identifies and verifies patient demographics, insurance and account information at the time of patient's visit. Edits patient demographics, insurance and account information.
- Facilitates efficient patient flow.
- Maintains patient confidentiality at all times.
- Collects, tracks and data enters all co-payments and other payments in the form of cash, checks, and credit card transactions following cash collection policy and procedures and promptly reporting any related issues.
- Actively refers uninsured/underinsured patients to the enrollment Department.
- Promotes a sense of teamwork.
- Telephone support as needed: answers phones in a pleasant and cordial manner and redirects calls appropriately
Education: High School Diploma or G.E.D.
Experience: One year of customer service experience; previous experience in health insurance or medical setting preferred.
Pay: $18/hr - $25/hr based on experience
EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request
Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
NeighborHealth$20.23 - $24.65 per hour
...Patient Access Representative Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and pod/treatment area environments. Performs...SuggestedContract workFixed term contractFlexible hours$17.86 - $28.76 per hour
...Patient Access Representative Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast...SuggestedSeasonal workWork at officeLocal areaShift workDay shift$22.36 - $27.26 per hour
...Ambulatory Services Representative II The incumbent is responsible for coordinating all the functions and activities related to patient access including front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge...SuggestedDaily paidFixed term contractWork at officeMonday to FridayAfternoon shift$23 per hour
...Patient Access Representative Pay rate: $23 per hour Shift: Monday - Friday (8 am - 4:30 pm) Notes: The position is for 13 weeks, but it can be extended depending on the performance. Job Description We are looking for a Patient Access Representative/Customer...SuggestedHourly payMonday to FridayShift work$23 per hour
...Patient Access Representative Location: 330 Brookline Ave, Boston, MA 02215 Contract Duration: 13-week contract with unlimited extension based on performance Work Schedule: 40 hours work/week Shift: 8hrs; Day Shift from 8:00AM - 4:30PM Pay rate: Starts at...SuggestedContract workWork experience placementWork at officeShift workDay shift$22.22 - $31.71 per hour
...Patient Access Representative Senior Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research...Hourly payWork at officeRotating shift- Overview Job Type: Regular. Time Type: Full time. Work Shift: Day (United States of America). FLSA Status: Non-Exempt. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient...Full timeContract workWork experience placementWork at officeShift work
$20.5 - $27.59 per hour
..., you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System... ...and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare...Hourly payContract workWork experience placementWork at officeRemote workShift work$24 - $27 per hour
...Patient Access Representative The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient...Hourly payWork at officeLocal area$21.15 - $27.36 per hour
POSITION SUMMARY: The Patient Services Rep will be responsible for handling inbound and... ...for Emergency registration. The Patient Access Rep will handle patient inquiries, following... ...this job. The above is not intended to represent an exhaustive list of accountable duties...Full timeContract workFixed term contractWork at officeFlexible hours$17.71 - $24.94 per hour
...BH Primary Care Patient Service Representative Provide each prospective new BH Primary Care patient with the highest level of customer service.... ...Reimbursement Generous Paid Time Off 50% Off MBTA passes Access to childcare resources and emergency backup care 403(b)...Hourly payWork experience placementWork at officeRemote workShift work$21 - $30 per hour
...Patient Access Coordinator As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator...Fixed term contractWork at office- ...holiday rotations Bilingual: english/spanish required The Patient Access Coordinator is responsible for the effective training of... ...Coordinator acts as a role model to all Patient Access Representatives. Duties and Responsibilities: Acts as a mentor to new...Full timeFlexible hoursAfternoon shift
East Boston Neighborhood Health Center
East Boston, MA25 days ago $18 - $27 per hour
...Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotations Bilingual: english/spanish required The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information...Full timeImmediate startShift workAfternoon shiftEast Boston Neighborhood Health Center
East Boston, MAmore than 2 months ago$21.15 - $27.36 per hour
Position Summary Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides... ...fast‑paced clinical environment. All team members within Patient Access Services are expected to maintain a Quality Assurance score of...Hourly payFull timeContract workMonday to FridayFlexible hours$21.4 - $30.6 per hour
...Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub...Hourly payFull timeTemporary workFor contractorsWork experience placementLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift workCardinal Health
Boston, MA4 days ago$21.76 - $36.23 per hour
...operative surgical care. Our goal is to promote and restore patients' health by collaborating with physicians and... ...constantly changing environment. Job Purpose: The Patient Access Representative II (PAR II) position consists of both administrative/clerical...Hourly payPart timeLocal areaWork from homeWeekend work- ...services, community resources, and home-based care in a collaborative and supportive environment. Position Overview The Patient Access Representative II plays a vital dual role within the PACE clinic, providing both administrative/clerical support and clinical medical...Hourly payFull timeWork experience placementLocal areaMonday to FridayShift work
- ...Patient Experience Representative (Float Pool) Position Summary/ Department Summary: Monday - Friday. Schedule flexibility is needed to work shifts... ...and Jamaica Plain is required (all locations are accessible by public transportation). This role is eligible for a $...Temporary workWork at officeRelocation packageMonday to FridayFlexible hoursShift work
- ...This role focuses on providing vital administrative and customer service support, ensuring smooth operations while interacting with patients in person and over the phone. The ideal candidate will have a minimum of a high school diploma, experience in customer support,...
$20.7 - $30.76 per hour
...Patient Access Coordinator I Customer service liaison for the first impression of the medical center. Greets patients, accurately obtains all demographical information, obtains all regulatory data(HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care...Full timeContract workFixed term contractFlexible hoursAfternoon shift$23 - $27.42 per hour
...products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger...Work at officeLocal areaHanger
Woburn, MA6 days ago- ...Patient Check-In Representative Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier... ...as necessary Performs other duties as assigned Accesses only the minimum necessary protected health information (...Temporary workWork experience placementWork at officeLocal areaMonday to FridayFlexible hours
divvyDOSE
Newton Lower Falls, MA4 days ago - ...Health Center Operations , the Per Diem Patient Services Coordinator plays a key role... ...is not a benefits-eligible position. Representative Duties: Schedule appointments according... ...at check-in, but do not deny patient access. Verify all transactions at the end of...Daily paidWork at officeFlexible hoursShift work
Fenway Health
Boston, MA18 days ago $20.5 - $25.5 per hour
...join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. This role...Hourly payWork experience placementWork at officeImmediate startRemote workMonday to FridayShift workDay shiftBeth Israel Lahey Health
Boston, MA5 days ago$20.38 - $36.44 per hour
...Patient Service Representative Optum is a global organization that delivers care, aided by technology to help millions of people live healthier... ...expanded and advanced level role in the creation of superior access for patients. Duties include but are not limited to...Hourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaRemote workMonday to FridayGenoa Telepsychiatry
Boston, MA2 days ago$32 - $42 per hour
...Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations... ..., and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution...Hourly payFull timeRemote workRelocation packageFlexible hoursDatavant
Boston, MA3 days ago- ...supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of... ...other materials as requested. - Utilizes Meditech system to: access and update administrative data screens, to enter transport requests...Work at officeImmediate startShift work
Brigham & Women's Faulkner Hospital
Boston, MA1 day ago - ...Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest...Full time
42 NORTH DENTAL LLC
Boston, MA3 days ago $24 per hour
...client is one of the newest contributors in healthcare industry offering state of the art integrated system for patient care. Their mission is to expand access to great care while utilizing advance science and latest technologies. They are passionate about caring for...Contract workMonday to FridayShift workWeekend workAG Globe Services
Cambridge, MA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Access Representative. Be the first to apply!
