Accounts Receivable Specialist

Accounts Receivable Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Receivable Specialist based in the United States. This role offers the opportunity to support the financial operations of a growing healthcare organization by ensuring accurate and timely revenue cycle management. The Accounts Receivable Specialist will play a key role in resolving billing inquiries, managing insurance follow-ups, and improving payment processes. Working within a collaborative and patient-focused environment, this position helps strengthen operational efficiency and financial performance. The ideal candidate will combine healthcare billing expertise, strong attention to detail, and excellent communication skills to resolve complex account issues. This position provides exposure to revenue cycle operations while contributing to improved access and support within the healthcare ecosystem. You will work with internal teams, payers, and patients to ensure accurate account resolution while maintaining compliance and confidentiality.

Accountabilities:

The Accounts Receivable Specialist is responsible for managing assigned accounts receivable activities, resolving billing-related inquiries, and supporting efficient revenue cycle operations. This role requires strong organizational skills, attention to detail, and the ability to navigate complex payer requirements while delivering excellent service.

• Perform accurate and timely insurance claims follow-up and accounts receivable resolution for assigned accounts.
• Manage complex payer issues, aged claims, and specialized accounts receivable projects.
• Review and resolve outstanding balances while following insurance guidelines, payer contracts, and government regulations.
• Handle inbound patient billing inquiries through multiple communication channels in a professional and empathetic manner.
• Review insurance Explanation of Benefits (EOBs) and determine appropriate next steps for account resolution.
• Identify trends, process gaps, and opportunities to improve revenue flow, reduce denials, and minimize write-offs.
• Support revenue cycle improvements by reporting inefficiencies and recommending solutions.
• Maintain strict confidentiality of patient information and comply with HIPAA requirements.
• Adapt to changing workflows, priorities, and business needs while maintaining high-quality service standards.
• Collaborate with internal teams and stakeholders to resolve account issues effectively.
• Complete additional responsibilities as assigned to support operational goals.

Requirements:

The ideal candidate has experience in healthcare billing, accounts receivable, or revenue cycle operations, with strong problem-solving abilities and a commitment to delivering accurate and efficient service. The successful candidate will be comfortable handling sensitive information, communicating with patients and payers, and managing multiple priorities in a remote environment.

• 2–4 years of experience in a healthcare environment required, preferably in medical billing, front office administration, revenue cycle, or call center operations.
• High school diploma or GED required.
• Experience reading and interpreting insurance Explanation of Benefits (EOBs).
• Strong understanding of insurance claims follow-up and account resolution processes.
• Knowledge of healthcare billing practices, payer requirements, and regulatory guidelines preferred.
• Strong conflict resolution and problem-solving skills.
• Ability to multitask while maintaining accuracy and quality standards.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to maintain confidentiality and handle sensitive patient information appropriately.
• Comfortable working with computer systems and performing data entry tasks.
• Ability to work effectively in a remote environment.

Benefits:

• Competitive hourly compensation: $22–$24 per hour, depending on experience.
• Annual bonus potential of 5%.
• Flexible scheduling options.
• Medical, dental, and vision insurance coverage.
• Life insurance benefits.
• Short-term and long-term disability coverage.
• Paid vacation and holidays.
• 401(k) plan with company matching.
• Professional development and career growth opportunities.
• Access to comprehensive operational support and collaborative teams.
• Modern technology tools and resources.
• Opportunity to contribute to improving access to effective healthcare services.