IT Service Desk Specialist — ITSM & User Support
Leidos
Leidos seeks an Intermediate Helpdesk Specialist to support large-scale migration and operations on a significant DOD contract. You will be the first point of contact for IT-related issues, providing desk, phone, and remote support to DTRA personnel, resolving tickets, and ensuring adherence to ITIL processes and program SLAs. Responsibilities include documenting outages, performing technical triage, and assisting new employees with ADP/VDI setup, network connectivity, and access provisioning. #J-18808-Ljbffr Leidos
Vacancy posted 1 day ago
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