Agency Administrator

Agency Administrator

At Home Care of Kentucky INC - Bowling Green, KY

Overview

Position Type Full Time

Description

At Home Care of Kentucky provides compassionate, reliable personal support services and private duty nursing to individuals and families across Kentucky. The organization serves clients of all ages, including children with complex medical needs, adults, and seniors who require support with daily living. Care is delivered by trained caregivers and licensed nurses who prioritize quality, dignity, and individualized care. Services range from companionship and home support to skilled nursing for medically complex and high-acuity needs, with flexible scheduling up to 24/7 care. At Home Care of Kentucky partners closely with families, healthcare providers, and payers to deliver coordinated, compliant, and client-centered services.

At Home Care of Kentucky is seeking an experienced and motivated Administrator to lead the daily operations of our growing home care organization. This full-time, on-site leadership role is responsible for overseeing operational performance, regulatory compliance, team leadership, patient services, and organizational growth across our Personal Support Services and Private Duty Nursing programs.

The ideal candidate is a strong leader with home care experience who thrives in a fast-paced environment, is highly organized, and is committed to delivering quality care while building efficient, accountable, and sustainable processes.

Salary Range: $80k-$100k depending on experience, home care leadership background, and operational/compliance expertise.

Responsibilities

• Provide day-to-day leadership and oversight of agency operations.
• Oversee staffing, scheduling, and supervision of clinical and non-clinical team members to ensure safe, high-quality service delivery.
• Ensure compliance with state, federal, payer, accreditation, and agency requirements.
• Monitor operational performance, staffing utilization, census growth, financial performance, and key quality indicators.
• Develop, implement, and monitor process improvement and quality assurance initiatives.
• Support recruitment, retention, employee engagement, training, performance evaluations, and professional development.
• Maintain accurate records, reporting, and operational documentation.
• Build and maintain referral source and community relationships to support organizational growth.
• Assist with budgeting, resource allocation, strategic planning, and business development initiatives.
• Ensure timely follow-up, communication, and resolution of operational issues.

Qualifications

Bachelor's degree required. Additional education or training is favorable. A current RN nursing license is not required, but could be beneficial. Nursing experience will be considered favorably, but preference will be given to administrative, management, and leadership experience.

Home care leadership experience required, 3-5 years minimum preferred.

Experience in private duty nursing, personal care services, home health, hospice, or related healthcare services preferred.

Prior leadership and management experience required.

Strong understanding of healthcare operations, compliance, quality management, and regulatory requirements.

Experience with accreditation, quality improvement, and operational oversight required.

Proven ability to lead teams, drive accountability, and implement operational improvements.

Excellent communication, organizational, and problem-solving skills.

Ability to manage multiple priorities while maintaining attention to detail and accountability.

We are seeking a servant leader who can effectively manage daily operations, develop staff, strengthen accountability, improve processes, and support continued organizational growth. The successful candidate will be empowered to make decisions, lead change, build high-performing teams, and create a culture of excellence, accountability, and customer service.

This is an opportunity to join a growing organization and play a key leadership role in shaping the future of home care services throughout Kentucky.

Please plan to provide both a current resume and cover letter when applying to this position. Compensation is commensurate with experience. We are extremely excited to speak with you about this opportunity.