Operations Technical Training Specialist

Responsibilities Design, develop, and continuously improve training programs that support manufacturing operations and business goals Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements Partner with business leaders and key stakeholders to align training initiatives with organizational priorities Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences Design and implement training for new products to support timely and effective workforce readiness Deliver Train-the-Trainer sessions and support development of training team members Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps Develop and maintain training documentation, processes, and standards to improve consistency and efficiency Create and analyze surveys and reporting to evaluate training effectiveness Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates Support hourly and salaried training programs as needed Build and maintain relationships with external partners, including local schools and state agencies Travel between facilities to support training needs and stakeholder engagement Cross-train across training functions to support a well-rounded and adaptable training program Qualifications Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment Strong ability to design, organize, and improve training programs that support operational and business goals Proven experience assessing learning needs and developing structured training solutions Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches Experience working with Learning Management Systems (LMS), survey tools, and content development platforms Strong analytical skills with the ability to interpret data and drive improvements Ability to manage multiple projects and priorities while maintaining attention to detail Strong communication skills, with the ability to present ideas clearly across all levels of the organization Demonstrated ability to influence, guide, and support others without direct authority Experience working with Subject Matter Experts and cross-functional teams Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar) Physical Requirements & Work Environment The Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation. Frequent movement between offices, training rooms, and manufacturing areas Standing for extended periods during training sessions Occasional lifting of materials or equipment (up to 25 lbs) Use of standard office and training technology Wearing required PPE, including safety glasses and steel-toe shoes, in operational environments The work environment includes both climate-controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required. Why This Role Matters This role helps ensure training is structured and scalable as manufacturing grows, serving as a competitive advantage by enabling consistent workforce readiness. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. Core Principals: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength. Behaviors include owning it, acting with urgency, fostering a customer-first mindset, thinking big and executing, leading by example, driving continuous improvement, learning and seeking development, and promoting transparent and open communication. Vertiv is an Equal Opportunity/Affirmative Action employer and we promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity/expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and need help applying, you can contact View email address on click.appcast.io. Work Authorization No calls or agencies please. Vertiv will only employ those legally authorized to work in the United States. This position does not provide sponsorship. #J-18808-Ljbffr