Non=Clinical RN Case Manager

Job Description

Job Description

Position Description: Today's Solutions LLC seeks two experienced Non-Clinical RN Case Managers to join our team supporting the Vermont Army National Guard at Camp Johnson, Colchester, Vermont. Working under the Lead RN Case Manager, these positions carry the core case management workload — managing an average of 130–250 active cases per RN, attending SRP and PHA readiness events, supporting MEB/PEB processing, and ensuring every Soldier navigating a medical issue receives timely, accurate, coordinated care.
What You Will Do
•\tEstablish eCase profiles within 1 workday of provider referral and manage all assigned Soldier cases from referral through deployable status or MEB/PEB disposition.
•\tDocument all Soldier encounters and newly received medical documents in eCase, MEDCHART, MEDPROS, AHLTA, MWDE, HRR, and DENCLASS within 3 business days.
•\tCoordinate with Soldiers, their PCPs, specialty providers, and unit commanders to track appointments, resolve scheduling conflicts, and ensure proper documentation.
•\tSupport MEB/PEB board preparation, including record reconciliation and file completeness review.
•\tAttend SRP, PHA, and mobilization events at Colchester, VT and Fort Bliss, TX as required.
•\tMaintain HIPAA compliance at all times and report any suspected PHI breach to the Lead RN immediately.
Mandatory Qualifications
•\tLicensure: Active, unrestricted RN license. Vermont single-state OR valid NLC multi-state compact license with Vermont practice privileges.
•\tExperience: Minimum two (2) years of relevant clinical or case management nursing experience.
•\tSecurity: U.S. Citizen — eligible for Tier 1 (NACI) background investigation and CAC issuance.
Preferred Qualifications
•\tBSN or higher degree.
•\tCertified Case Manager (CCM) credential.
•\tDirect experience with Army medical readiness systems (MEDCHART, MEDPROS, MHS GENESIS, AHLTA, eCase) within the past 5 years.
•\tPrior Military Health System or National Guard medical readiness experience.
Position Responsibilities: 75.00% - •\tData entry into MHS-Genesis, MODS, MEDCHART, PRT, DenClass and other WYARNG specific databases as required depending on the Soldier's individual medical case requirements.
•\tStamp all medical/dental documents received with a date stamp and action completed after uploading to the appropriate electronic application.
•\tSubmit case process, medical documentation and profile concerns to the LCM, COR, military personnel, or provider to ensure Soldiers conditions are properly handled.
•\tAttend PHA events as determined by the needs of the WYARNG and individual unit requirements.
•\tEnsure Soldier referred by a provider for specific medical tests or other requirements are tracked to sufficiently support provider orders.
•\tContact Soldiers and appropriate medical/dental offices to obtain medical documentation and information regarding cases for treatment plan review.
•\tScanning, filing, and tracking of digital and hard-copy Soldier Treatment Records (STR).
•\tInitiate, document and follow-up of Soldier profiling actions and treatment requirements.
•\tLog contact (email, telephone, or personal conversations) and updates with Soldiers, their cases, or their unit administrative support in eCase and/or other medical systems.
•\tInitiate, process and track all medical board cases (MED, NDR-PEB, MAR2).
•\tDocument all cases in eCase within one business day of notification of appointment, lab result, communication or other action related to the Soldier's individual treatment plan.
•\tFollow all regulations and policies applicable to IMR and deployment to include AR 40-58, AR 40-66, AR 40-400, AR 40-501, AR 40-502, AR 600-8-4, AR 25-50, WYARNG specific instructions or Standard Operating Procedure
•\tCoordinate with Soldiers who have Line of Duty (LOD) and non-LOD injuries, illness, or disease to ensure medical profiling requirements are properly managed to minimize the amount of time the Soldier is in a non-deployable status.
•\tSupport Soldier in becoming medically ready (MRC 1 or 2) by tracking medical or dental appointments.
•\tCommunicate with Soldier's unit regarding Soldier medical/dental appointment to ensure attendance and submission of follow-up documentation.
•\tRequest and track profile exams, medical evaluations, and audiology exams at PHA events and when required.
•\tReview and track abnormal health assessment lab results; contact the Soldier and their unit to follow-up and coordinate if further testing is required.
•\tMaintain Soldier medical records (electronic and physical) in accordance with AR 40-66, The Privacy Act of 1974, HIPAA, SOP, and guidelines to include record generation through final disposition.
•\tEnsure all Soldiers with temporary or permanent profiles are continually managed and recorded in the eCase module until Soldier is found medically fit and returned to an MRC 1 or 2 status.
•\tInform providers of Soldier medical/dental status and furnish the provider with necessary information and documentation to support an appropriate military medical determination.
•\tManage Soldier's care from point of notification until Soldier is returned to an MRC 1 or 2 status or administratively separated from the military.
•\tMeet with the Deputy State Surgeon (DSS) and/or the Health Services Supervisor (HSS) and the COR to review all current cases on a minimum of a monthly basis.
•\tEnsure proper maintenance of Soldier medical/dental records in accordance with HIPAA and the Privacy Act.
•\tValidate the accuracy of the electronic and hard-copy information of the Soldier's treatment plan and the STR.
•\tObtain Soldier's signature on the release of information form when required.
•\tPerform MEDCHART system and application actions as required.
•\tPerform MODS system and application actions as required.
•\tEnsure each open case is reviewed and charted in eCase with a synopsis of any subjective or objective documentation or information received and the next steps in the Soldiers plan of care at each of the following occurrences:
•\tUpon receipt of documentation.
•\tWhen Soldier's medical status changes.
•\tAfter communication with civilian or military medical authorities.
•\tAfter contact with the Soldier.
•\tAt least every 30 days for all open cases.
•\tMonitor MEDPROS to ensure the appropriate MRC status is reflected.
•\tRetrieve and manage Soldier records in preparation of medical board packets, pre-deployment medical readiness events and case reviews.
•\tTrack medical and dental appointments.
•\tContact unit personnel and Soldiers to remind them of an appointment and to confirm attendance.
•\tReview and action as necessary MEDPROS data before PHA events to identify and ensure the appropriate medical administrative actions are achieved or scheduled to return or maintain the Soldier in MRC 1 or 2 status as quickly as possible.
•\tEnsure proper disposition of STR based upon SM transfer, retirement, or discharge from service.
•\tProvide copies of supporting STR transfer documents to the COR no later than seven calendar days after the end of the month.
Job Advertisement: Today’s Solutions LLC s recruiting a Site Lead Non-Clinical Case Manager to supervise a staff of non-clinical case managers while managing their caseload. The individual will perform a full range of services on-site to support army soldiers in becoming medically ready. Working with the non-clinical case managers, the site lead non-clinical case manager will provide eligible services to all beneficiaries. Additionally, the lead non-clinical case manager will monitor employees, create schedules, and perform several supervisory responsibilities. The job is located in Cheyenne, WY to serve as the primary point of contact for all contract personnel. The LCM ensures contract performance is in accordance with the PWS and manages thenon-clinical case management team. The LCM shall possess the expertise to provide oversight, tracking and administrative support in non-clinical case management planning and analysis, medical records management and analysis, MRC correction and analysis, PHA event planning and analysis, medical board completion and analysis, patient risk analysis and health service support to the Wyoming Army National Guard. The LCM is expected to manage their own case load in addition to the duties noted above. $40.00 - $40.70 Hourly