Consejero de Ventas

Sales Counselor Opportunity At StoneMor Puerto Rico

StoneMor Puerto Rico offers rewarding career opportunities within our Sales Department. We are currently seeking a Sales Counselor to join our team.

The Sales Counselor is responsible for providing an experience focused primarily on the individual needs of each of our clients. You will be a key player in the preparation of immediate or future event services and products for our clients and ensure total satisfaction. With the needs of our client being your major responsibility, you will achieve monthly goals, maximize profits for the organization, and be successful in a commission-based sales environment. We seek compassionate, energetic, service-minded individuals with integrity, who are economically ambitious and enjoy helping others.

Responsibilities:

• Guide our clients through the service planning process with the highest level of service and respect.
• Sell StoneMor Puerto Rico products and services to existing and potential individual and association clients
• Provide the highest level of service responding effectively to client/customer during and after the sales process
• Provide immediate service to clients as needed, providing a comforting environment that allows them to make decisions regarding recently deceased family members
• Provide options and associated costs, including advising the client on financing options
• Coordinate general site views with clients, including property tours
• Identify your own potential clients and schedule presentations to meet assigned pre-need quotas
• Ensure the office is maintained professionally to minimize client stress
• Complete all necessary documentation and authorize everything required to finalize the sale and coordinate the delivery of the product and/or service from start to finish.
• Possess in-depth knowledge of our product and services to provide the most appropriate recommendations for the unique needs of our client. This includes knowledge about location, associated costs, payment plans, merchandise, and others.

Success Indicators

• You deliver the best results - We can count on you to achieve goals. You always strive to be consistently at the top.
• You solve problems - You always seek the answer. You are excellent at analyzing situations with honesty and integrity. You go beyond the obvious and always look for the best solution.
• You listen and analyze - You practice active listening. You are patient to listen and analyze.
• Business knowledge - You understand how a business works. You are knowledgeable about current policies and stay updated with future changes. You always seek to learn from business changes, new technology, and our industry competition.
• Perseverant - You always persevere with energy and commit to always finishing the job.
• Communication and presentation - You present information effectively and directly in any mode and through any medium (in person, virtual, individually or in groups) and regardless of the audience level (colleagues, clients, or managerial staff). You take control of the room and manage the group during the presentation.

Requirements

Qualified candidates meet the following criteria:

• High school diploma or equivalent.
• Minimum of 1 year of sales experience.
• Excellent customer service, interpersonal, and verbal/written communication skills.
• Compassionate and the ability to maintain composure during stressful situations.
• Trainable and willing to learn through our structured training program.
• Competitive spirit, drive, and self-motivation to generate revenue by selling company products.
• Trustworthiness and professionalism to interact with clients over the phone or in person.
• Ability to work with clients one-on-one and build strong client relationships.
• Ability to work evening and weekend hours when necessary.
• Must possess a valid state drivers license and have access to a personal vehicle.
• Must be able to travel to potential client homes located anywhere in the geographic region served by the location.

StoneMor Puerto Rico prides itself on offering its employees a quality work environment and the opportunity for professional and personal growth. As part of our commitment to our employees, we offer competitive benefits to our full-time employees including: medical plan that includes dental, pharmacy, and vision, retirement plan, short-term and long-term disability, discount program, vacation and sick leave, among others.

StoneMor Puerto Rico ensures equal opportunity in employment and is committed to offering a diverse work environment. Qualified applicants will receive consideration for employment without regard to race, nation of origin, age, sex, religion, disability, sexual orientation, gender identity, or any other group protected under the EEOC.