(NSA NORTHWEST ANNEX) SALES ASSOCIATE (MINIMART) - CHESAPEAKE

Overview (NSA NORTHWEST ANNEX) SALES ASSOCIATE (MINIMART) - CHESAPEAKE Join to apply for the (NSA NORTHWEST ANNEX) SALES ASSOCIATE (MINIMART) - CHESAPEAKE role at NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Location: United States-Virginia-Chesapeake Organization: Northwest Fleet/Gas Schedule: Part-time (20 - 34.5 hours) Unposting Date: Ongoing Responsibilities Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar, to include but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods and cleaning stations and equipment as necessary. Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer’s selections. Where applicable offers customers the opportunity to purchase extended product warranties. Explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code, uniform standards and assisting supporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper set-up, use, care characteristics of various product, price points, warranty coverage etc. Communicates product-related information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor/store manager regarding stock additions, deletions, fast and slow selling merchandise, customer preferences and needs. Participates in department meetings and exchanges ideas for improvements in customer service and achievement of store department sales goals. Completes sales transactions efficiently. Thanks customers for their patronage. As required performs cash register transactions in an accurate and procedurally correct manner (cash, charge, check, gift certificates, layaway, etc.). Advises customers of upcoming sales events and services available throughout the Navy Exchange (such as gift wrapping, engraving, delivery, gift certificates). Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. Becomes knowledgeable in store policies including merchandising, system functions, returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently to ensure customer satisfaction. Maintains a high level of awareness in assigned areas and provides excellent customer service to all patrons to deter theft. Unpacks, stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandise inventory, movement, price adjustments, customer returns, cash register operation, etc., accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs. as it relates to job duties including assisting customers, lifting merchandise, stocking, and sales area duties. Open and close the Food and Beverage Convenience Bar. Ensure all equipment is turned on during opening and turned off during closing. Preheats and displays products in heated display merchandiser. Ensure sufficient goods and products are readily available for customers by replenishing products and condiments (napkins, straws, cups, lids, creamer, sugar, etc.) in holding bins on the beverage bar. Time-date remaining products at close and ensure food safety through cleaning of small wares equipment and proper dating of products. Monitor temperatures on refrigerators and freezers at least three times daily to ensure equipment maintains required temperatures. May be required to attend a 4-hour food safety training session initially and annually thereafter. Performs other related duties as assigned. Qualifications No Experience Required. High School Graduate Or Equivalent Preferred. Additional Details Seniority level: Entry level Employment type: Part-time Job function: Sales and Business Development Industries: Retail #J-18808-Ljbffr NAVY EXCHANGE SERVICE COMMAND (NEXCOM)