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Customer Service

GRAIL, Inc.

GRAIL is seeking a Supervisor, Customer Service for its Durham, NC office. The role leads a team of customer service coordinators to ensure timely and high-quality support, coaching staff, and driving continuous service improvements. The position offers a flexible work arrangement with a minimum on-site requirement of 24 hours per week, coordinated with the manager. The role requires a bachelor's degree and 5+ years in customer service, including 1–2 years in leadership, and travel up to 5%. #J-18808-Ljbffr

Vacancy posted 2 days ago
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