AR Collections Specialist - Hybrid (Atlanta, GA)

Our Newest Opportunity The Collections Specialist will be responsible for tracking and resolving outstanding payment issues and generating aging reports in a timely manner. The candidate must have knowledge of general accounting principles and MS Office (especially Excel). The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask, and be a strong communicator both in writing and over the phone, as they will frequently deal with various levels of management. Essential Duties and Responsibilities Maintain an accurate aging report Monitor accounts to identify outstanding debt Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Initiate collections on past-due accounts Manage the status of accounts and identify inconsistencies Update accounts receivable database with new accounts or missed payments Interact with customers and team leaders to resolve outstanding issues Perform additional administrative duties as requested or assigned Cash application – posting payments to client accounts Qualifications, Skills and Requirements Experience with Workday and Microsoft Dynamics preferred Ability to multi-task and thrive in a fast-paced environment High level of accuracy and attention to detail Ability to meet strict deadlinesEffective verbal and written communications Demonstrated customer service orientation Advanced mathematical and logical deduction skills Excellent problem‑solving skills Education, Training and Experience A/BS in Accounting or Business 2+ years of experience Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job‑related expenses per the company policy and may receive employee perks and discounts. Equal Employment Opportunity OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here. #J-18808-Ljbffr OneDigital