Personal Lines Account Manager

Personal Lines Account Manager - Georgetown, MAJoin a stable, well-established insurance agency dedicated to delivering exceptional customer service and tailored solutions. This is an exciting opportunity to manage a diverse book of business while making a direct impact on customer retention and team success.Personal Lines Account Manager Benefits & CompensationCompetitive compensation based on experienceComprehensive health, dental, and vision coverage401(k) with company matchPaid time off and holidaysSupportive, team-oriented culture with opportunities for career advancementPersonal Lines Account Manager Requirements & QualificationsHigh school diploma or GED requiredMinimum 3 years of experience in Personal Lines insuranceProperty & Casualty Insurance License requiredStrong written and verbal communication skillsProficiency in Microsoft Word, Excel, Access, and PowerPointAbility to exercise sound judgment, maturity, and professionalism in all client and team interactionsExperience with Epic System is a plusFamiliarity with cross-selling and upselling insurance productsPersonal Lines Account Manager Day-to-Day ResponsibilitiesManage a personal lines book of business, providing proactive, individualized customer serviceRespond promptly and accurately to complex customer inquiries regarding policies, coverages, and claimsOversee processing of new policies, renewals, endorsements, and cancellations to ensure accuracy and timelinessMaintain and update client and policy information within the agency management systemServe as a trusted advisor, helping clients understand their insurance options and guiding them through coverage selectionsIdentify opportunities for cross-selling and upselling additional insurance productsCollaborate with team members and participate in agency meetings to support collective goalsEnsure all account management activities comply with company policies and regulatory requirementsMentor and assist in the training of junior account managers as neededIf you're passionate about delivering great service and growing your skills in a respected insurance agency, we encourage you to apply.