Admissions Specialist

Job Responsibilities

The information/admissions specialist will provide support throughout the admissions process from reviewing/entering admission applications, processing all supporting documentation; to assisting the Admissions Counselors as needed in moving an applicant to student status. The information/admissions specialist will monitor applicants' progress through the admissions requirements, maintaining constant communication to support a timely and successful acceptance to the College. The information/admissions specialist will also routinely serve as the initial contact in Admissions and be responsible for greeting visitors and providing information/directions about the college and admissions providing information regarding general College information and other inquiries requested by visitors and prospective students.

Responsible for processing all applicant related documents, applications, transcripts, residency proof and test scores; assists with conducting entrance placement assessments, imports/enters assessment scores into the system; moves applicant to accepted as needed to assist the admissions team/ Admissions Counselors; updates students' data record in Recruit, Colleague and Etrieve as dictated by the documents being processed; assists with making IDs for students and faculty and staff who visit admissions; prepares all admissions documents for scanning/indexing.

Monitors applicant progress in completing all admissions requirements, particularly regarding to the submission of required documents; maintains communication with applicants to ensure file is complete in a timely manner for upcoming registration period; assists with responding to emails, answering incoming calls and handling FAS escalations for the Admissions Department, routing calls and requests as needed; maintains up to date entrance requirement information for all college programs and entry level courses; coordinates efforts and work schedule with other admissions specialists to ensure effective and efficient operations.

Participates in a rotation at the information desk for in-house calls, assisting the caller and directing calls as required. Assists in maintaining an adequate supply of up-to-date information for the information desk. Assist and participate with all Admissions and Outreach events.

Monitors progress of applicants in territories with communications, and phone and email contacts, scheduled meetings, proactive outreach, and communication, responding to applicant and newly accepted student questions, concerns and needs. Performs other duties as assigned.

Minimum and Additional Requirements

High School diploma or GED.

Preferred Qualifications

An associate degree; or a high school diploma and two years related work experience. The ability to type at a corrected rate of 35 words per minute and basic knowledge of computer operations.

Additional Comments

Works in an office environment. Periodically required to work extended hours, including weekends, to support enrollment and registration for special events; overnight travel is rarely required.

Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Benefits

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.