Intake / Enrollment Specialist

Intake / Enrollment Specialist

UCP Downtown BETA Campus - Orlando, FL 32807

Overview

Salary Range $17.00 - $21.50 Hourly Position Type Full Time Education Level 4 Year Degree

Description

The Enrollment / Intake Specialist plays a critical role in supporting campus operations, enrollment stability, and budgetary sustainability. This position serves as the primary steward of student enrollment data, intake documentation, and admissions workflows, ensuring accuracy, timeliness, and compliance data management and reporting across agency approved systems, platforms, and tools. The role directly supports campus leadership by maintaining data integrity that impacts funding, staffing, reporting, and services delivery, while serving as a key liaison to families, community partners, and internal teams.

Job Responsibilities:

1. Serve as the primary point of contact for families during intake and enrollment, providing clear communication, timely support, and a positive experience.
2. Assist with targeted community awareness outreach and enrollment recruitment events in collaboration with campus and marketing teams.
3. Manage the full enrollment and intake lifecycle using agency-approved systems, platforms, and tools, ensuring accurate student status from inquiry through enrollment and ongoing compliance by adhering to defined standard operating procedures.
4. Support campus enrollment targets through timely management of inquiries in SchoolMint Connect, application/registration in SchoolMint Enroll, and coordination with campus and administration enrollment leadership.
5. Ensure enrollment and annual back to school documentation is collected, verified, and maintained in accordance with established procedures and timelines.
6. Lead weekly admissions meetings by presenting complete, accurate intake-to-enrollment information, ensuring informed student placement decisions and timely progression through the enrollment process.
7. In the absence of a staffed ESE Clerk:
   1. Assist Staffing Resource Specialist with clerical tasks (i.e. Sending ESE meeting notices, scheduling meetings, managing the outlook calendar invites, tracking meeting schedule, copying materials, filing meeting packets, updating and monitoring ESE database)
   2. Assist with organizing records and maintain ESE student folders.
   3. Process ESE record requests from other school districts within 24 hours
   4. Submit ESE record requests for new students and follow up as needed.
   5. Assists in regular file reviews to ensure compliance including verifying the presence of documents.
8. Collaborate with campus leadership and cross-functional teams to support appropriate student placement and services.
9. Manage student intake documentation, including requesting CUM folders from students' transferring from another district school, and creation of "red folders" in preparation for cumulative (CUM) folders.
10. Track and prepare enrollment-related KPIs, dashboards, and grant funding reporting.
11. Maintain accuracy, completeness, and timeliness of enrollment and intake data that directly impacts funding, staffing, and campus operations.
12. Identify data gaps or inconsistencies and escalate concerns in alignment with SOPs and supervisory guidance.
13. Coordinate with registrars, ESE, Therapy, and campus teams to support documentation readiness, audits, and compliance requirements.
14. Connect families to available resources (i.e. food, Medicaid, housing) when appropriate and document outcomes per established procedures.
15. Coordinate and/or facilitate campus tours, Inside Look (open houses), enrollment-related events, and parent engagement activities.

What UCP Offers

Our mission at UCP is to empower children with and without disabilities to achieve their potential by providing individualized support, education and therapy services in an inclusive environment. When you join UCP of Central Florida you partner with a team that is making a positive impact on the futures of our children. For over 70 years, we have been dedicated to enriching the lives of children of all abilities across Central Florida as 8 campuses: Downtown Orlando, East Orlando (near UCF), Kissimmee, Pine Hills, Lake Mary, and Winter Garden.

UCP of Central Florida offers a competitive benefit package available to all employees! Some perks to being a UCP Team Member may include: health insurance (free option after the first year), dental insurance options, free life insurance, paid time off, discounted on-site childcare, 403B/Retirement match, short & long term disability, and support in continuing your education.

Qualifications

Education and Training:

• Prefer Bachelor Degree in Social Work, Psychology, Public Administration or a related field.

Minimum Experience:

• 2 years intake experience/case management
• Prefer experience working in a school setting.
• Prefer Bilingual (Spanish/English)