Production Manager

Production ManagerHousing Intervention ServicesReports To - Director of Housing Intervention ServicesLeadership Level - Senior operational and unit production management roleSupervises - Crew Chiefs, Hazard Reduction Workers, Assessors, and other assigned field staffLocation - Baltimore, MarylandWork Schedule - Full-time; 8:00 AM - 5:00 PM; office reporting five days per week with approximately 50% field and 50% office duties, based on operational needsPosition Type - Full-time, exemptAbout The Green & Healthy Homes InitiativeThe Green & Healthy Homes Initiative (GHHI) is a 501(c)(3) non-profit entity with the vision of advancing the social determinants of health through healthy housing. GHHI delivers improved health, economic, and social outcomes by supporting housing, environmental health, and energy efficiency services for families in communities nationwide, while also conducting direct services in Maryland. GHHI’s delivery model is based on its data-driven philosophy that public and private social investments are optimized, and social program outcomes are maximized when the energy, health, and safety needs of an occupied home are addressed comprehensively, efficiently, and simultaneously.Mission StatementThe Green & Healthy Homes Initiative is dedicated to addressing the social determinants of health through the creation of healthy, safe and energy efficient homes. By delivering a standard of excellence in its work, GHHI aims to eradicate the negative health impacts of unhealthy housing for children, seniors, and families to ensure better health, economic and social outcomes for low-income communities.Our ModelGHHI effectively integrates funding from private and public sources to deliver results for low-income residents.GHHI DeliversGovernment innovation in service delivery and cost savingsMeasurable improvements in health, economic and social outcomes for children and familiesDevelopment of community-based green jobs and social enterpriseHealthy, safe, stable, and affordable homesIncreased family economic security including wealth retention and reduced family displacementPosition OverviewThe Production Manager serves as the Department’s senior operational and unit production manager, working closely with the Director to carry out the goals of Housing Intervention Services. The position leads day-to-day field production and helps ensure that weatherization, lead hazard reduction, healthy homes, Aging-in-Place, energy efficiency, housing rehabilitation and related work is completed safely, efficiently, within budget, and in accordance with program requirements.This is a working management position with an approximately equal balance of field and office responsibilities. The Production Manager is expected to be present on job sites, work directly with crews, assessors and subcontractors to meet project scope of work and safe work practices, review technical work, solve production problems, and provide hands-on guidance when needed. The position also supports regulatory compliance by GHHI crews and subcontractors, budgeting, workflow planning, program invoicing, quality assurance, staff development, and preparation for future grants and contracts. Position produces comprehensive housing interventions that make homes safer and more energy efficient for low-income children, families and seniors in Maryland with a focus on the Baltimore region.Operational LeadershipThe Production Manager works under the direction of the Director and is responsible for coordinating and directing the Department’s daily production and field operations. The position directly manages field staff and assessors, coordinates with the Project Manager and Client Coordinator, provides subcontractor oversight, and helps translate Department goals into practical work plans. The Production Manager serves as the primary resource for time-sensitive production and field decisions, keeping the Director informed and working within established policies and delegated responsibilities.Core ResponsibilitiesField Production and Technical OversightDirect and manage daily field production for in-house crews, assessors, and assigned subcontractors.Visit each active in-house job daily, unless the Director approves an alternate coverage plan, and document progress, conditions, deficiencies, and next steps.Ensure required progress and completion photographs are taken, labeled, and saved to the appropriate project file.Coordinate final move-in or client return-to-work-area activities, punch-list completion, touch-up work, and final job readiness.Develop Crew Chiefs as working leaders by assigning clear authority for daily crew direction, material readiness, job documentation, quality checks, and job-site problem-solving rather than requiring routine decisions to be elevated.Conduct regular site visits before, during, and after construction to verify readiness, progress, safety, quality, and completion.Provide hands-on technical guidance to Crew Chiefs, Hazard Reduction Workers, assessors, and other field staff.Oversee lead-safe work practices and other federal, state and local regulatory compliance, general job-site safety, vehicle and tool readiness, and compliance with applicable program requirements.Help troubleshoot difficult site conditions, production delays, material concerns, client-access issues, and technical questions.Coordinate staffing and field coverage for assessments, installations, inspections, and corrective work.Ensure job sites are properly staged and that crews have the tools, equipment, materials, documents, and information needed to complete assigned work.Prepare selected homes and job sites for press visits, funder visits, research activities, and other public-facing events in coordination with the Director and Project Manager.Staff Supervision and PerformanceRecommend hiring, discipline, promotion, or termination actions for field and assessment staff and participate in those processes; final hiring and termination authority remains with the Director and Human Resources.Directly supervise Crew Chiefs, Hazard Reduction Workers, assessors, and other assigned field staff.Set clear daily and weekly expectations for productivity, quality, conduct, documentation, vehicle care, tool management, and job-site performance.Monitor attendance, time allocation, certifications, required training, and compliance with Department policies.Provide coaching, corrective guidance, and performance feedback; document concerns and work with the Director on formal performance actions when necessary.Review crew and assessor workloads and adjust assignments to support production goals and program deadlines.Help build a professional, accountable, and respectful field culture focused on safety, quality, and service to clients.Maintain a positive working atmosphere by all Housing Intervention Services team members in order to keep efforts focused on the mission of the organization.Scopes, Pricing, and Cost ControlApprove complex technical scopes and cost estimates within delegated authority, including weatherization projects, scopes that braid multiple funding sources, and scopes involving significant construction, health-and-safety, or eligibility considerations.Provide technical review or final recommendation to the Director when a scope exceeds delegated authority, presents unusual risk, or requires a program exception.Approve technical information used in permit applications and respond to technical questions from permitting authorities.Review complex scopes of work for technical accuracy, constructability, program eligibility, and completeness before work is assigned.Work with assessors, auditors, inspectors, contractors, and Department leadership to resolve scope questions and identify appropriate measures.Develop or review cost estimates, contractor bids, labor projections, and material needs.Perform cost comparisons among contractor proposals, internal crew costs, material options, and allowable program pricing.Recommend the most practical and cost-effective approach while maintaining required quality and program standards.Review change requests, unforeseen conditions, and added work before recommending approval to the Director.Workflow, Scheduling, and Department OperationsMonitor unit production benchmarks, identify variance from grant or contract timelines, and adjust field schedules, staffing, and production sequencing in concert with the Director.Assist the Director with production planning, workflow development, staffing needs, and achievement of grant and contract benchmarks.Coordinate closely with the Project Manager and Client Coordinator so that client communication, scheduling, contractor assignments, assessments, and field work remain aligned.Review production schedules and job status reports, identify delays or bottlenecks, and implement practical solutions.Help establish priorities for in-house crews, assessors, subcontractors, inspections, and corrective work.Participate in regular production and program meetings and provide clear