Risk Manager

Risk Manager Capital One’s Enterprise Risk Management (ERM) Team has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. The Corporate Policy Office (CPO) is a dedicated group of professionals within ERM, focused on executing second line‑of‑defense oversight responsibilities by improving governance and quality of policy documents for Capital One. The team is seeking a Risk Manager who will contribute to the establishment and execution of a sustainable policy program, including the strategies and processes, to govern and improve the quality of policy documents across the Enterprise. The Risk Manager will partner with stakeholders at all levels to develop, implement, and drive adherence to the enterprise policy program, build and maintain effective relationships with business partners, and serve as the voice of the business area and advocate for its policy needs. Success in this position will rely heavily on working well with associates and leaders across the Enterprise. This role requires core strengths in Customer Focus, Influence, Problem Solving, and Communication. The ideal candidate will have prior experience working with executives and enterprise‑wide stakeholders, a demonstrated ability to manage processes through a risk lens, and an ability to assess and make improvements to the effectiveness of these processes. Additionally, the Risk Manager should be comfortable developing and presenting materials in CPO‑led forums and able to read, analyze, and rationalize existing policy documents and consult on the creation of new policy documents. An attention to detail and commitment to collaboration and teamwork are required. Responsibilities Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise. Develop and deliver communications and presentations via ERM communication channels and CPO‑led forums. Write, contribute to, edit, and deliver other communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities. Engage in the review of policy documents and partner with policy stakeholders to drive consistency and improve content in policy documents. Conduct effective challenge on policy documents at various stages in the policy management lifecycle. Conduct adherence monitoring to evaluate adherence to the enterprise policy program and the effectiveness of adherence practices within respective policy documents. Consult and support stakeholders in establishing required policy adherence practices. Analyze policy management data to identify risks, process improvements, and areas for increased training. Lead execution of specialized initiatives aimed at evolving and improving the company's policy program. Develop training and other tools and resources for managing policy documents. Demonstrate strong business judgment, leadership, and integrity. Collaborate effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc. Basic Qualifications Bachelor’s Degree or equivalent military experience. At least 3 years of audit, quality assurance or risk management experience. At least 3 years of experience supporting, partnering, and interacting with internal business clients. At least 2 years of experience in process or project management. Preferred Qualifications Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD). 4+ years of audit, quality assurance or risk management experience. 3+ years of experience in process or project management. Policy management experience. Workiva or Wdesk experience. Technical writing experience. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Applications are accepted for a minimum of five business days. #J-18808-Ljbffr Capital One National Association