Relationship Manager - Merchant Services

Relationship Manager – Merchant ServicesBiller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side. About Us: Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries.What You'll Do:Own and grow relationships with assigned ISO and bank partnersDrive referral business by equipping your partners' sales teams with the tools, training, and support they needTrack partner performance and report progress to internal stakeholdersSurface partner feedback to product and support teams to continuously improve the experienceManage relationships and reports in SalesforceOccasional travel as neededWhat You Bring:1+ years in banking and/or merchant services — this is a mustSaaS experience preferred; QuickBooks or accounting software familiarity is a plusSalesforce proficiencyStrong communicator who can hold their own in a room full of payments veteransHighly organized, self-directed, and comfortable in a fast-paced environmentWhat We Offer:Competitive base salaryCommissionStandard medical, dental, and vision plansOpen PTO policy401(k) matchOur Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.